Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Open Heat Error

Our printer says "open heat error" but we can't find any info on how to fix it. Any ideas?

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  • mitesh ramboros May 11, 2010

    over heat relates to your fuser.maybe you have to replace

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  • 15 Answers

It is a fuser related problem . check thermostat at fuser

Posted on Dec 11, 2009

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Hi there,
"Open heat error" ---
open the back cover and you find a two wire connector just near ribbon connector it is thermistor connector the printer is sensing this connector as open or not connected explore and fix.
Good Luck!!!

neo

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From looking at the manual it looks as if you have a faulty thermistor. When warming up, it has to heat up to at least 60 degrees. If it stays lower then 60 degrees celsius for over 35 seconds and doesn't reach 60 within that time frame then that would cause the open heat error that is happening on your machine.

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Hi there,
"Open heat error" ---
open the back cover and you find a two wire connector just near ribbon connector it is thermistor connector the printer is sensing this connector as open or not connected explore and fix.
Good Luck!!!
neo

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