Brother MFC-5490CN Flatbed Inkjet All-in-One Printer Logo
Posted on Dec 10, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a brand new mfc5490cn. It prints color just fine, but does not print b&w. Is this a common problem? What is the solution?

1 Answer

ctnozil

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

  • Brother Expert 270 Answers
  • Posted on Dec 11, 2009
ctnozil
Brother Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Champion:

An expert who has answered 200 questions.

Governor:

An expert whose answer got voted for 20 times.

Joined: Apr 07, 2009
Answers
270
Questions
0
Helped
98924
Points
374

These batch of printheads has problem, replace the printhead.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My printer will only print in red. Even with a brand new black cartridge. What can I do?

Color cartridge faulty, if you want color printouts replace new color cartridge.. Select "print in grey scale" in printing preferences,if you want to print only in back & white.
0helpful
1answer

Can not print.

Try unplugging your printer for a minute or so and plug it back in.
0helpful
1answer

I whant to print a photo from my Picasa 3 to my new printer Brother MFC5490CN

  1. Make sure your printer is on and ready to print.
  2. Open Picasa and select the photo you want to print by left clicking on it.
  3. At the bottom of the screen in Picasa you will see a printer with print under it
  4. Click the printer
  5. On the page that open select how you want your photo to be printed
  6. Once you are happy click on print over on the left side at the bottom of the page
You should now find that your photo is being sent to your printer.
Hope this help you out.
Jan 18, 2011 • Google Talk
2helpful
1answer

Black print fading in & out . I replaced the black drum with a brand new one, but the problem still exists. I followed the instructon about rolling the drum before installing but its still the same....

If your printer prints like this:
slamfix_2.jpg
The problem is with the developer in the imaging unit. The problem can be fixed by either replacing the imaging unit for $100+ or you can fix it yourself by cleaning the imaging unit. You will need simple hand tools and if you are careful restore the print quality of your printer. I have a link to instructions that should help you http://www.fixya.com/support/r4120906-clean_developer_blades_samsung_clp_300 Hope this helps you.
0helpful
2answers

Dell color laserjet 5110 cn will not print color documents. This network printer was printing color fine until yesterday mid-day when it started printing in black & white only. I tested by printing a...

This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.
0helpful
1answer

New Cartridges - not all color ink printing!

It sounds that the ink inside the cartridge has partly dried up.

This can happen to my printer when I don't use it for a couple of months too.

Hope this helps!
1helpful
2answers

I cant print photos on a paper they look faded when i print them and when i print a leter or words it prints really well, the printer is a canon pixma mp130...do you know what the problem might be ?

my canon mp250 won't print color photos it does well with BW but not color. I took back the first one I had did the same thing now the second one won't print color photos off the internet. what did I do wrong? Both inks are brand new.
2helpful
3answers

The printer does not print black ink - only color. It is brand new so i don't understand?

Sometimes, the brand new inks have a bad head on them. You should return the ink to the store for a replacement and the new one should work fine. I had 4 do this to me in a row.
2helpful
1answer

Cannon multipass F60 scanner/printer striped color printing

What you have is a dried up color cartridge. You can try to use the <clean print heads> in the diagnostic tools section of you priner software. (usually, just try to print something & the window will appear) Sometimes you have to clean heads, then print test page like 2 or 3 times before it clears up. If that doesn't correct it, don't worry. Have your color cartridge filled (staples, office depot, & other stores do it cheap) - or - replace it with a new cartridge. You may have to run the clean print heads program after installing a new cartridge, but this will definitely fix your problem.
1helpful
1answer

The cartridsge printe red and blue fine. No yellow

The print head for the yellow color may be clogged. Check the manual to see how to turn on your print head's cleaning system. Run it until the yellow starts to print properly. If after running the cycle 4 or 5 times you still can't get any yellow to print you will probably have to take the printer to your local repair depot to have them diagnose the problem.
Not finding what you are looking for?

307 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...