Question about T-Mobile Sidekick® 3 Cellular Phone
Emulating a Hard Reset
The Sidekick 3 now will commit memory-resident DataStores to flash memory when the device is powered down or rebooted normally. This greatly reduces the incidence of "hard reset" resyncing of the device which enhances user experience, however it makes it more difficult for developers to test this functionality on the device. You can simulate a hard reset on the device two ways: 1) Yank the battery out of the device without shutting it down. This will force a hard reset of the device, but it's not recommended as this can also potentially corrupt files on the miniSD card if they're being written when this happens. 2) (recommended) Follow the steps below to clear the datastores off and simulate a hard reset:
- Reboot the device by pressing @+1+0
- IMMEDIATELY press and hold the 'R' key on the keyboard. Continue to hold the 'R' key down
- The device will reboot, and when the initial boot screen (the 4 face buttons animation shows) displays, the screen will clear and the device will reboot again.
- Let go of the 'R' key at this point, and the device will reboot with no datastores, and force a resync.
Posted on Jan 27, 2008
I had this problem after paying to replace the screen (unrelated) further dismanteling of the phone revealed significant water damage to the power port. The code you recieve "SYSTEM CRASH @ 10007f54:
EVT1 and earlier devices are not supported" seems to refer to a short in the last circuit in the power port and the the ones that precede it. T-mobile techs and every one else will tell you that it is likely a software problem but i would guess otherwise. The intermittancy of the problem experienced by some people, and the seeming ineffectiveness of hard and soft resets for others would lead me to think that the problem is mechanical sic.
My phone was heavily corroded. I suspect that if it was not so far gone it could have been fixed. If you dare, (and you have reached the end of your rope) i would recomend stripping your phone down to the circuit board (carefully) and looking for corrosion at the power port.
Posted on May 23, 2008
HOW TO DO A MASTER RESET ON A SIDEKICK 3
NOTE: Performing this will restore your device back to factory defaults, meaning you'll loose everything on your sidekick!
1. Remove the battery and the SIM card from the device.
2. Flip the sidekick open; press and hold the letter 'r' on the keypad.
3. While holding the letter 'r', place the battery back in the device. DO NOT INSERT THE SIM CARD YET.
4. The sidekick will restart itself twice. Please make sure not to let the letter 'r' go until it has fully rebooted.
5. Once it has fully rebooted, remove the battery, re-insert the SIM card and battery and power up the device.
6. Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factory settings.
Posted on Apr 12, 2008
If it is not working at all, you can try doing a hard reset.
with the unit powered on, remove the battery. This will cause a hard reset. If it doesn't fix it, try a few times more.
Posted on Jan 20, 2008
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