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There is a pending job stuck in my Pitney Bowes 2050 fax machine queue. Someone forgot to dial a 9 before the number in order to reach an outside line. I can't delete the job, nor edit it, and it's jamming up our faxes! Help!

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  • asunkissed8 Dec 14, 2009

    I have tried that, but when I go in to even try and edit the job, anything that I touch on the screen just beeps at me, it will not actually allow me to go in and edit anything. At one point, we were able to send a fax out, and I went in to edit THAT job and it let me change the location, but this one job is just stuck in there and won't let me change it at all! Even our service desk said they had no solutions

  • asunkissed8 Dec 21, 2009

    I thought either one of those would work, but...

    The machine will not allow me to enter any dashes (-). It just beeps at me!

    The reboot did not work, the job is still there :P

  • asunkissed8 Dec 21, 2009

    I thought either one of these would work, but..

    my machine won't allow me to type the dashes -

    and, the reboot didn't clear the job :P

  • asunkissed8 Dec 23, 2009

    For some reason my comments keep disappearing.. The machine won't allow me to type the dashes (-), and I tried to do the reset, but the job is still listed in there!

  • asunkissed8 Mar 18, 2010

    I hope you read this Art! Out of pure frustration, I printed out your solution again today and tried to get into the service menu, and for some reason, it WORKED this time!! I was able to delete the job.. thank you soooooo much! I was going crazy :)



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Press yhe edit Jobs key on screen, select job and press stop, or press edit and add 9

Posted on Dec 13, 2009

Testimonial: "This would be a great solution if our fax machine would allow us to edit anything :P"

  • Nike Merritt Dec 21, 2009

    1. Press the System Setup TAB

    2. Press the Options BUTTON

    3. Press the Access Control BUTTON

    This display appears.

    4. Press the C/CE KEY on the Operator Panel to delete the 2050 Access Code.

    5. Enter ∗, ∗, ∗, 1

    Enter 095 job clear

    if you cannot get to service mode, try this with a straightened paper clip:

    If the machine is locked up (ie. Printing) and you cannot access the

    service mode, you can perform a Job Clear by engaging the reset switch

    on the NCU. First turn off power. Next, insert a small screw driver

    through the tiny access hole on the left side of the machine just above the

    line cord connector. With the switch engaged, turn on power

    simultaneously. The unit will reboot. Release the the switch.

  • Nike Merritt Jan 15, 2010

    sorry those are not dashes those are stars or asterisks. lost in translation to website ***1



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