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Our Sens TV was working fine. Then the next time we turned it on a dark cloud came over the screen, and we can't get rid of it. The sound is fine, but we can't see anything through the cloud, Any ideas?

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The fact that you have audio means the basic power supplies and audio circuits are okay.The problem here is either the video circuits or a high voltage failure.

To isolate the problem, go to the on-screen menu and adjust the brightness to maximum. If the on-screen menu showed up, then the problem is the video processing circuit.

But the on-screen menu did not appear, then high voltage has collapsed.

You may need to ask a repair tech for second opinion.

Thank you!

Posted on Dec 11, 2009

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