Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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It keeps saying i have a paper jam and its not jamming and i cant print or copy anything that i need

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Posted on Dec 23, 2009

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Unistall and reinstall drivers and then b4 u try and use it do a update for the drivers...

Posted on Dec 10, 2009

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1 Answer

My kyocera KM 1815 keeps saying "paper jam 00 open left cover and remove paper jam but there is no jam


Hi

Check all the paper movement from the tray, left or right cover, front cover, if so then remove jammed paper. Otherwise the paper sensor spring guide missing or fell off from its original position. Check carefully where the sensor locate. paper sensors detect all the paper movement in the machine during copying or printing, so locate the place in the machine which the paper usually jammed, see the screen of the machine, it will locate the place where the paper jammed mostly. Sensor not return to it original position that is why ( remove paper jam keeps blinking)

Aug 11, 2014 | Kyocera Mita Office Equipment & Supplies

1 Answer

Printer says papper jam but thier is not any paper jam


Be sure that there is a paper jammed inside. You cant just see it.

May 09, 2014 | Lexmark S515 Multifunction Printer

1 Answer

Why does it keep stopping and saying paper jam when there isnt one when I send anything to print or copy


Hi

This can happen if the sensor is dirty or not working. If it has started giving you the error after 1 or 2 paper jam earlier then when you have pulled the paper the Sensor flag (Black in Color) has got dislocated from its housing hence you need to put it back so it can wiggle better and freely. This will solve the problem.

Aug 01, 2011 | HP Officejet 4215v All-in-One Printer

1 Answer

There is a document jam 1. After I remove the paper and code goes away, the printer may print a page or two and then jam again. I have tried a new pack of paper (fanning it) I have tried a new...


You refer to a document jam then you mention fanning new paper but that refers to a paper jam.Which one is the problem? What does the screen say? If document jam then its your originals you are copying. If paper jam then its the paper in the machine. I cant help you any more because your do not state the make or model. Please repost with a lot more detail. Cheers

May 16, 2011 | Office Equipment & Supplies

1 Answer

I have a lexmark x7675, when ever I try to copy or print anything, the paper feed but it then stop and the printer says that there is a paper jammed, but there isn't any. I tried several times and the...


you have to open up the printer using a every day Phillips screw driver, once you have done that you either need to rotate the roller by hand or look for something stuck in rollers that you cant see under normal circumstances

Mar 06, 2011 | Lexmark X7675 Wireless All-in-One Printer

1 Answer

Paper Jam


try these steps

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Feb 14, 2009 | Dell 810 All-In-One InkJet Printer

1 Answer

Printer says paper jam and stops- but it is not jammed


Hi,
your description indicates you need to thoroughly check printer for any bit of paper ........rolller too has to be checked so that paper is moving smoothly ......

Feb 02, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Cannot print anything. Paper goes in halfway and then says 'paper jam'. Checked back - no jammed paper. Keeps on doing this. Have been in to cancel print but keeps saying paper jam. Have tried a print test...


Dear Customer,

you ahve to use batter quility papers for prints,

cause when paper fixed up your printer says its jammed but as realesed its says printing but when ALL THINGS DOIN VERY FAST JAMMING & PRINTING ITS SEEMS LIKE PAPER JAMED ALSO SAW YOU AS PAPER JAMED,

so try to check your inner cartrige,ink & paper rolls,batter quility papers you ahve to use,

THNX

May 18, 2008 | HP Computers & Internet

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