Question about Microsoft Xbox 360 Console

1 Answer

Xbox will not read disc. When I plug in the Xbox it powers on fine. I insert the disc and close the draw. monitor still show me the draw is open.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 51 Answers

It sounds like your DVD drive's laser is malfunctioning. Either that or the tray is not closing all the way. You'll have to open up your console and see if the tray is stuck. If it's not stuck, it's the DVD drive's laser.

You have a few options:

1) Decrease the resistance on the laser to increase power, and it may be able to read the discs again. A guide for that can be found here.

2) If that doesn't work, or you do not wish to do that, you can replace the laser head all together. Replacements can be found on eBay. You can follow this guide to replace the laser head.

3) You can replace the DVD drive completely, but it will require taking the original drive's firmware and putting it on the replacement one. The guide for that can be found here.

Posted on Dec 10, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Console does not read any discs and shows open tray in my xbox screen


Try to open and close the disc tray without a disc and turn it off. Turn it back on and open tray and insert disc. If it still has the problem look into a simple fix on this video.

The video is kinda grainy but it does what it needs. Let me know if you have any questions or need parts.

Jan 11, 2011 | Microsoft Xbox 360 Console

2 Answers

My 360 is not reading any discs


If your Xbox 360 is not reading discs this is because the sensors on the back of the drive have overheated, to fix it you need to send it in to Microsoft or you can fix it yourself with a good Xbox 360 Repair guide

Dec 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 says reading then open tray, close tray


check the unit with a different disc, also better do a optical disc cleaning on yur unit. sometime lens get dirt and hard to read the disc inserted.

hope this helps

Jul 09, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox tearing my disc


Your discs may be becoming unseated from the draw. Try lying the xbox down on its belly rather than standing it up. And whatever you do dont move the xbox when it is on and a disk is inside it.

Jun 18, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox disc door not shutting properly.


BOUGHT AN XBOX 360. DOOR/XBOX NEEDED TO BE REFURBISHED.

Jul 09, 2008 | Microsoft Xbox Console

1 Answer

White screen


This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

Jan 11, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 unreadable disc


If you have a close-by friend check the game on his xbox to see if you get the same error. If you do not, then it is most likely your xbox. You may need to return it to Microsoft.

Try to insert the disc, power off the xbox, unplug it completely. Wait 30 seconds then plug everything in and power it back on and see if you get the same error message.

If none of these suggestions are an option, you may want to purchase a $10-$25 CD that has bristles that cleans the lens that reads the CD's inside the unit. (I know Maxell makes them) Then try the game again.

Dec 29, 2007 | Microsoft Xbox 360 Console

12 Answers

Won't read disc's


theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

Dec 26, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...