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Viewsonic Monitor sound problem

Unable to hear sound from built in monitor speakers on Viewsonic model VX1945WM. All sound card drivers are installed with no conflicts. If I install external speakers the sound works. The internal monitor speakers did work at one point but just quit one day. Suggestions?

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Re: Viewsonic Monitor sound problem

Hi check the sound cable hasn't fallen out or come loose from the back of the monitor. After this reinstall the drivers for the monitor you will be able to download them from viewsonic if still not working then the speaker jack or speakers are faulty.

Hope this helps
Thanks J

Posted on Jan 20, 2008

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You do not have your sound drivers installed. If its built-in sound(in your computer, or on your monitor) look up the manufacturer and the model, and look for sound drivers on their website.

If its speakers, and they did not require drivers before, your sound card is what needs the driver. If you have never opened your computer, bought it like it is now, then look up your computers brand and then the model on the manufacturers website.

If its a custom built machine, open it and look for the sound card. write down the manufacturer and model number, and repeat the above steps.

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Although some monitors have built in speakers, most people have stand alone speakers. If the old monitor had built in speakers and now it is unplugged you won't hear sound. Even if the speaker cable is still plugged into the sound output on the back of your computer, the monitor must be plugged into an electrical outlet to have power.

I'd recommend buying a new set of external speakers if this is the situation.

If you never had speakers built into the monitor then normally changing monitors would make no difference whatever. The only explanation that makes sense under those conditions is that in the process of replacing the monitor, you dislodged the speaker jack from the sound output on the back of the computer.

Make sure your external speakers have electrical power plugged in, the power is on (green light on at least one speaker lights up) and the volume on the speakers is at least half way up.

Unplug the speaker from whatever hole it is plugged into and plug it firmly back in and test sound.

If still no sound other than some static on the speakers, try every single hole on the back of the computer that the jack will fit properly and test for sound.

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If this is the case and it still is not working then I suspect a dead sound card.
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This is free unless you want the premium services as I understand it. It just takes time for someone to browse the questions and reply.

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