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Hello hive file systemroot\system32\config\software

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Re: hello

Sir this has a simple solution... you have either installed a wrong driver installed or you never installed it at all... take out that laptop cd that come out with your unit when you bought it and install he sound driver...

rank me if this help ok...

Posted on Jan 20, 2008

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Registery cannot load hive file/systemroot/system 32/config/software or its log of alternatice is corrupt, absent or unwritable on compaq presario2227US

Solution 1
Requires some tech skills:

To complete part one, follow these steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.

Solution 2 Reinstall Windows Xp

Jan 29, 2014 | HP Compaq Presario CQ60-249US Notebook

2 Answers

On boot get a blue screen that reads; The registry cannot load the hive (file): \Systemroot\system32\Config\SOFTWARE or its log or alternate. It si corrupt, absent, or not writable. Cant enter bios it asks...

there is aback door password either you or some one have created and forgot.
You can try from this website,along the help of your nearest technician.
click here

Hope it will help you.

Dec 31, 2010 | Acer Aspire 3610 Notebook

1 Answer

My laptop will not boot, instead it goes to a blue screen that states it is not able to access the hive.

I think this is the exact error : Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.


To resolve this issue, please follow one of the following methods.

Use the Recovery Console Tool:

To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console. You need your original XP CD, boot your PC from the CD and press R when it say 'Press 'R' to use recovery console.

In Recovery Console, change to the c:\Windows folder.

Type cd system32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP

IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

i understand this looks a litle daunting, please get back to me if you have any trouble with this.

Oct 16, 2010 | Sony PC Laptops

1 Answer

My dell pops up with a blue screen and says "STOP: c000021a (Fatal System Error)"

To resolve this issue:
  1. Create a parallel installation of Windows NT.For additional information how to do so, click the article number below to view the article in the Microsoft Knowledge Base: 259003 How and Why to Perform a Parallel Installation of Windows NT 4.0
  2. Start your computer to the parallel installation of Windows NT, and then start Registry Editor.
  3. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.
  4. On the Registry menu, click Load Hive.
  5. Type the path to the System hive of the prior installation, typically%systemroot%\system32\config\system, and then click Open.
  6. When you are prompted for the name of the key, type TEST, and then view the following registry entry: HKEY_LOCAL_MACHINE\TEST\Select
  7. Note the setting for the Current DWord value in the preceding registry key. This is typically0x1, and is represented as CURRENT:Reg_Dword:0x1. This value indicates that the "CurrentControlSet" for your original Windows NT installation corresponds to ControlSet001 in this window. A value of 2 would indicate that the "CurrentControlSet" for your original Windows NT installation would correspond to ControlSet002, and so on.
  8. Locate the following registry key HKEY_LOCAL_MACHINE\TEST\ControlSetXXX\Control\Session Managerwhere XXX is the CurrentControlSet that you identified in the preceding step.
  9. Under the Session Manager key, note and then delete any PendingFileRenameOperationsentries.
  10. Click the TEST hive, and then click Unload Hive on the Registry menu.
  11. On the Registry menu, click Load Hive.
  12. Type the path to the Software hive of the prior installation, typically%systemroot%\system32\config\Software, and then click Open.
  13. When you are prompted for the name of the key, type TEST2.
  14. Remove any PendingFileRenameOperations entries in the following registry keys: HKEY_LOCAL_MACHINE\TEST2\Microsoft\Windows\CurrentVersion\RunOnce

  15. Click the TEST2 hive, and then click Unload Hive on the Registry menu.
  16. Quit Registry Editor, and then restart your original installation.

Sep 30, 2010 | Dell Latitude D600 Notebook

2 Answers

When i turn it on i get this screen asking how iw ant to start it, safe mode, normally, command prompt, or last known good config. any of em i entered it would boot up showing the microsoft windows XP...

this is a known problem with Windows XP. it occurs as a result of a corruption within the Registry hive.

A very thorough and complete set of instructions can be found here-

follow the instructions to resolve your issue.


Aug 01, 2010 | Dell Inspiron 8100 Notebook

1 Answer

Will not boot up past the message I describe below

You might reload your Operating System to correct this. Insert your Recovery disk into your drive, choose DVD as Boot Option, recover your OS.

Nov 22, 2009 | Sony VAIO VGN-FJ270/B Notebook

1 Answer

My tecra 8000 fails to boot cannot find config sys

Originally Posted by Don this problem occurs when you try to update drivers in the computer..sometimes windows XP cannot update the driver and that corrupts system.ini file as it has a lot of bad entries..Due to this you will get this error mesage..No its not due to virus.its due to an attempt to change system.ini file

Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

That means the System Registry Hive has become corrupted.

There are two ways to get back up and running. The easy way which doesn't always work, and then there is the hard way.

Easy Way --- Note that this doesn't always work.
When you are booting your system, press the F8 key during the start of the bootup sequence, meaning after it does the Power On Self Test.

Once you press the F8 key, you will be taken to a Menu. Select "Boot Using Last Known Good Configuration".

It will now attempt to load Windows XP using a past set of configuration files.

If that doesn't work, there is the next step....the hard way.

Hard Way
Boot your system with the Windows XP Install CD, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console2.gif.

You will now be presented with a screen similar to good old DOS.

First, we will recover the System Hive.

Now, type in the following commands with pressing Enter after each line.

md tmp
copy C:\windows\system32\config\system C:\windows\tmp\system.bak
delete C:\windows\system32\config\system
copy C:\windows\repair\system C:\windows\system32\config\system

Be very careful when you are typing in these commands, one wrong move, and you have, broken Windows XP.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Attempt to boot the system, if it doesn't boot, get back into the Recovery Console and do the following commands.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Aug 22, 2009 | Toshiba PC Laptops

2 Answers

Packard bell versa e400


files in system32\config\ are missing or corrupt.
there is a back up stored by default at c:\windows\repair
you can copy the contents of windows\repair folder into system32\config\ and it should solve the problem, you can do it with the windows installation cd by using the recovery console.

Go into the repair folder enter the following commands in repair console

cd windows (press enter)
cd repair (press enter)
copy *.* c:\windows\system32\config\ (press enter)

files should be copied

type exit, quit or restart or reboot to restart the computer.

May 22, 2009 | Dell Inspiron B120 Notebook

2 Answers

Looks like registry problem

use registry cleaning softwares or repair your operating system

Apr 18, 2009 | HP Compaq Presario V2000 Notebook

1 Answer


do it


Use the Windows 2000 CD-ROM or the Windows 2000 Startup disk to start the computer. 2. When you see the "Welcome to Setup" message, press R for "repair." 3. Press C to run the Recovery Console tool. 4. Select the installation that you want to repair. 5. Type the administrator password.

If the computer is a domain controller, type the password for Directory Services Restore Mode when you are prompted to do so.For additional information about the Recovery Console tool, click the article numbers below to view the articles in the Microsoft Knowledge Base: 239803 ( How to Change the Recovery Console Administrator Password on a Domain Controller 223301 ( Protection of the Administrator Account in the Offline SAM 6. At the Recovery Console command prompt, type the following commands, pressing ENTER after you type each command: cd system32\config
ren system system.old
ren system.alt systemalt.old
7. If you have run the Emergency Repair Disk Wizard from Windows Backup and Recovery tools, copy the backup of the System hive from the %SystemRoot%\Repair\Regback folder.

If you have not run the Emergency Repair Disk Wizard, copy the default System hive from the %SystemRoot%\Repair folder.

IMPORTANT: You need to restore the most recent copy of the System hive. You also need to reinstall any hardware device drivers or programs that run as services that you installed since the last time that you updated your Emergency Repair Disk.

To copy the default System hive, type the following command, and then press ENTER: copy c:\winnt\repair\system c:\winnt\system32\config To copy the System hive that was backed up the last time that you ran the Emergency Repair Disk Wizard, type the following command, and then press ENTER: copy c:\winnt\repair\regback\system c:\winnt\system32\config 8. At the command prompt, type exit, and then press ENTER to restart your computer.

Jun 23, 2008 | Compaq Presario 1200 Notebook

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