Question about Kenmore Washing Machines

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We have a Kenmore 80 series washing machine. It seems to be locked up. I can't even turn the agitator with my hand and it should move freely in one direction. All it does it hum when on. It filled up but won't do anything else.

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  • gonecadd Dec 12, 2009

    Model # 110 82881800
    I noticed last night when the lid is closed or the switch is pushed down that's when it hums.

  • gonecadd Dec 12, 2009

    Hubby talked to a repair guy who thinks it's the switch but I'm not so sure since the agitator won't even turn.

  • gonecadd Dec 13, 2009

    I tend to think it's the coupler too.
    We replaced it a few years ago but I can't remember what it's symptoms were at that time.

    I've tried it on every setting and it will only hum.

  • oldguy5 May 11, 2010

    Can you provide the exact Make, Model and Kenmore model number? .......... Kenmore model numbers use the format ###.######## with the first three digits of 110 for Whirlpool manufactured machines......... The model number on top load washers is usually found by lifting the lid and looking above the tub. The Fixya numbers are Stock Numbers. Actual Model Numbers are necessary to correctly diagnose the problem.

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  • Master
  • 1,937 Answers

First, see the Sears Parts Site for your washer.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.82881800+

See the diagram and parts list for the gearcase and motor.

The first thing that I'd check is to try the washer on a different cycle.

If you have the same humming, the problem points to the "Motor Coupler"

If you have a two piece agitator, the top section is designed to turn in one direction only. The lower section is directly connected to the transmission and motor and would be rather difficult to turn by hand.

If the top section doesn't turn either way by hand, the problem is likely stuck or damaged "agitator dogs"

See the following for how to check and replace them if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=a2797be1c361c35ce136411c4953110d

If they are damaged, they are rather inexpensive and easy to replace.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


Posted on Dec 13, 2009

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Lumpy816
  • 246 Answers

SOURCE: Kenmore 80 series won't spin

Some models will agitiate for a couple of minutes even with the lid open. Try listening when you close the lid for a "click". If it is missing you may have a bad lid switch.

Posted on Jun 13, 2008

marka19
  • 1430 Answers

SOURCE: 80-series w/ broken top agitator

There is a video at www.appliancehelponline.com/servicemanual.html that will walk you thru the replacement of the agitator dogs, this is a common problem with this style washer.

Posted on Mar 28, 2010

  • 63 Answers

SOURCE: My Kenmore 80 series fills with water but nothing

Mine did the same thing. It was bad lid switch. It is best to replace switch, but you can bypass it by cutting its two wires, connecting them together, and taping the spice. Be aware by doing so that the washer will now agitate and spin with the lid up, which is the purpose of that switch. Also unplug cord from wall before doing any repairs. Attemp only if you are comfortable with wiring repairs.

Posted on May 12, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore 80 series, fills up andn agitates but will not spin or d

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 18, 2010

Daniel S
  • 4323 Answers

SOURCE: Kenmore series 80 will fill

Hi

First make sure that nothing is blocking the drain pump assembly located inside the bottom of the unit, after this test the lid switch assembly, you jump it to test it. If the lid switch is also fine then the control board should be replaced. Hope this helps...please post back for further assistance.

Daniel

Posted on Sep 05, 2011

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