Question about Microsoft Xbox 360 Console
The disc is spinning too close to the laser head. This is a common problem with people moving their consoles while the disc is spinning, but it can happen while it is stationary if the tray isn't keeping the disc at the proper distance from the laser.
You can install spacers. More detail on this process can be found here. They want to sell you foam spacers, but I'm sure you can find something around the house that can do the same thing.
Posted on Dec 10, 2009
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Posted on Jan 02, 2017
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Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.
For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:
Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.
If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
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