Question about HP LaserJet 2420 Printer
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Posted on Jan 02, 2017
SOURCE: light grey vertical line
I believe there are 3 possible causes for this issue; toner drum, fuser or transfer roller - more than likely I would dismantle the printer and check for lines on the fuser. But just in case remove the toner and carefully release the flap to reveal the toner drum - if that is scored and the lines correspond to those on the print-out thats the cause.
Posted on Jan 03, 2009
when I opened the front door to the cartridge compartement there was a green line of toner on the feed belt, I wiped it off. then I slightly closed the door to open the toner cartridges and found the one creating the mark and cleaned it.
no more line
Posted on Jan 23, 2009
If you open your "self feed" cover, you should be able to see the scan glass that originals pass over to copy. Clean that glass thoroughly. There is some dirt or whiteout (liquid paper) on it which causes the shadow or line on copies. Let me know.
Posted on Oct 15, 2009
The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.
If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.
Posted on Mar 11, 2010
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