Question about Samsung SyncMaster 245BW Monitor

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My Samsung Syncmaster 245bw LCD displays a blank screen.

I have checked the refresh rate through the vga port using a CRT, and it is set to 60 Hertz. The Samsung manual has a self test that uplugs the monitor from the computer to see if a test screen displays indicating that there is a problem with the cord. The monitor is still blank so that would seem to indicate that the LCD is broken. Is there any other thing I can check before returning this to the manufacturer? I purchased this through Newegg with their extended warranty. I'm still within the manufacturer's three year warranty, will they opt to repair or the replace the LCD and how long will the whole process take. Thanks for all your help.

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Wardysbiz, I should think SAMSUNG would ship you a replacement unit. It might be what is called a REFURBISHED unit of same model.
In future try not to use the word BROKEN. I thought an elephant stepped on it, or it fell from a great height. Try "nonfunctional" or "inoperative", "has failed" , "never worked" "out of box failure" "Dead on arrival unit" Also contact NEWEGG and ask lots of questions about quality and reliabilty of lcd monitors. Find Your sales receipt or card statement to prove pop. Don't let them off the hook!! I would think turn-around process to be about 14-20 days. 12fixlouie

Posted on Dec 11, 2009

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Just go to into the dispaly settings and change the hertz rate to 60 that should fix that ...

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Tip

How to adjust or change a monitor's refresh rate.


If you've ever used a CRT monitor, you know that fine-tuning your refresh rate is essential. The refresh rate of a display is measured in Hertz (abbreviated Hz) and specifies the number of times per second that a display is illuminated.<br /> <br /> Setting the refresh rate to 60 Hz - a common default value - tells the monitor to redraw itself 60 times per second. For most people, that setting on a CRT monitor is too slow, resulting in an annoying flicker that can cause headaches, eyestrain, and fatigue. Bumping the refresh rate to a higher number can reduce that flicker, as long as the monitor itself can handle the faster rate.<br /> <br /> If you're using an LCD monitor then a safe refresh rate lies in the 60Hz-75Hz range. A greater refresh rate when it comes to LCD's means greater performance.<br /><br /> <b><u>How to adjust the refresh rate</u></b><br /> Firstly you will need to right click on your desktop background and select <b>Properties</b>.<br /> <img src="slasher_x_72.JPG" /> <br /> This will display the <b>Display Properties</b> window as show below.<br /> <img src="slasher_x_73.jpg" /> <br /> You will need to click the <b>Settings</b> tab.<br /> <img src="slasher_x_74.JPG" /> <br /> Once in the <b>Settings</b> tab you will need to click on the <b>Advanced</b> button.<br /> <img src="slasher_x_75.JPG" /> <br /> Then click on the <b>Monitor</b> tab.<br /> <img src="slasher_x_76.JPG" /> <br /> Here you can change the screen's refresh rate. Make sure the box next to <b>Hide modes that this monitor cannot display</b> is ticked. After you have selected the refresh rate you wish click <b>OK</b>. It would be a very good idea if you have the user's manual for the monitor handy just so that you can see what the manufacturer suggests the refresh rate should be set to.

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1 Answer

My syncmaster 245 bw will only display a blank screen through the dvi port. Another crt monitor works fine through the vga port . I'm running a nVidia 7800 GS video card.


You need to adjust the monitor refresh rate to 60 Hertz or 70 Hertz.
Use the CRT first to adjust it, then after adjust,plug in your Sync Master to see is it perfect or not,find the best frequency that work best.

To adjust it,right click on the screen,enter properties, then click setting tab.
Then in advanced tab, click it then you see the monitor tab, find the perfect screen refresh rate.

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1 Answer

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Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

1. use the DVI to VGA adaptor that came with your card

Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
( either port can be designated as the primary by you )
I like to use the Port nearest to the motherboard as the Primary

2. plug in the your LCD monitor on Secondary Display port using your DVI cable

At this point you should be able to see your desktop on the Primary CRT Display

3. Go to the display properties and use the Nvidia Dual Display Setup Wizard

set both desktops to CLONED at a resolution of 1024x768 and set the refresh to 60Hz
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If the display resolution and refresh are set incorrectly for your CRT or LCD you will see
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At this stage both displays should be showing a Windows Desktop

If you now see your desktop on both displays , you can now put the LCD on the Primary Port



No Signal Detected ( this means the display device is not receiving a signal )

If your LCD display is still displaying the error message
"No Signal Detected" after performing the trouble shooting proceedures
You may need to read the user manuel about how to enable DVI signal input.

If you are certan you have done everything correctly but still see only "No Signal Detected"

Your LCD Display may need replacement

Loch Hime :-)

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1024x768 pixels
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You can change these settings by right clicking on the desktop and clicking properties and they're under the settings tab. Change the screen resolution by moving the slider to the recommended setting (1024x768)

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under the advanced button click the "monitor" tab - make sure the screen refresh rate is set to 60 hertz (60 hz)

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Which type of video connector are you using? VGA or DVI?

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