Question about SanDisk Sansa e200 MP3 Player

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Help Ive had my Sansa since the beginning of Christmas...It worked fine until I got a bad track on it. Ever since then, about half the songs say "bad track" and they won't delete...Then I went to add songs to it and delete the bad ones off. I disconnected it from the computer and turned it on after it refreshed, only to find it doubled every song and all of the doubles were "bad tracks". I searched the folders and the only way I could delete the bad double was deleting the working original and it keeps doing that

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Re: Help

The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.

Please note that this will remove all music from your device.

Formatting the device in Windows Media Player

1. Open Windows Media Player with your MP3 player connected to the computer

2. At the top of windows Media Player select the Sync tab at the top

3. The MP3 player should be recognized on the right hand side and say "Your Player Name"

4. Above the player name is a button that says "Format Storage Media1.gif" click this button to erase all the data1.gif from the player

5. Continue with the acknowledgement of erasing all data on disk.

6.Get a firmware upgrade done if you have not done so...

Posted on Jan 20, 2008

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1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

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Bad track error. songs arent deleting after reformatting and resetting multiple amounts of times.

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 08, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa View "Bad Track"

i had the same problem on mine but then when I opened the files on the small folder it shows there was this lock icon and then I realized that all the songs that have that lock say bad track. I used a different song download limewire and now all the songs work fine

Mar 26, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

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same thing happened to me it still doesn't work and mine is supposed to hold 500 it only holds 150

Mar 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa bad tracks and deleting songs.

That Happened to me once. You have to Format the player then it works like a charm.

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

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Deleting songs.

Isn't it that you just go to my computer and delete it there?
It says to delete it entirely from it.

Jan 08, 2008 | SanDisk Sansa e260 MP3 Player

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Sansa e250 not working properly

hold the power button for 20-30 seconds and that will reset the player

Nov 02, 2007 | SanDisk Sansa e250 MP3 Player

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Problems with Sansa e250

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 16, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200

I would try formatting the drive/player. Why can't you delete the bad file?

Jun 19, 2007 | SanDisk Sansa e200 MP3 Player

3 Answers

My sansa keepz bringing up songs as bad tracks or unknowns then doesnt play them

i'm having this problem too. what i think is happening is you took the song off the player. However, the it is not completly off of the player. i.e. song info still on their. song name, artist, album ect. i just took everything off of my player. it says 1/467 songs on their but all say bad track. thats the problem now about that solution, i'm looking into it. but ya if you have any problems. hit me up at or MXRIDER007R on aim.

May 13, 2007 | SanDisk Sansa e250 MP3 Player

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