Question about Gateway Media Center 610XL PC Desktop

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System turns on...Gateway logo appears and then screen goes black!

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Sounds like a memory problem to me, try testing 1 stick of memory at a time to trace the faulty one.

Posted on Dec 11, 2009

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Posted on Jan 02, 2017

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Try getting in to Safe mode: F8 before Windows starts to fully load.
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Apparently your Acer cannot find the operating system. As soon as the Acer logo comes up, there should appear in one of the bottom corners "F" & a number should appear. Immediately start pressing that F number (top row of keyboard). This should take you to a boot screen. Scroll down to boot sequence. Hit enter. Make sure boot-up sequence is CD or floppy drive first, second should be HDD, then escape. Restart computer. Should then boot off CD drive. I am assuming you have an operating system (XP, windows, etc.). Let me know if this doesn't work.

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start tapping f8 after you boot the machine, when given the boot menu, try to load safe mode, and see if it loads. if it does, then you need to do a system restore back to before you got the black screen. more than likely windows loaded an updated driver that disagrees with your system. try that and let me know what happens :)

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Computer will power up but not boot. Screen remains black. Battery charges.


If the screen's backlight doesn't come on at all, that's a new screen. You can find more from Gateway's support website. If the screen lights up but stays completely black, that's a motherboard issue, same fix. If the Gateway logo comes up but never goes into windows, that's most likely a hard drive issue, same fix. If you see an error message from Windows, that's a Windows issue. You could use the recovery DVDs that came with the system to fix that. Just put them in and turn the computer on. Press F8 repeatedly until you see an option to boot to DVD. Then follow the instructions.
Please rank if this was helpful.

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Likely the hard drive is bad. I would suggest testing the hard drive or having a technician test the hard drive, replace it if it is bad and restore your operating system

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This sounds like you have no operating system on your laptop. I bet someway, just as I did before, you have lost your operating system, and it needs to be reinstalled on your computer.

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Operating system not found


On my Windows 7 laptop, I have got "Operating System not found" error. to fix problem, Windows Boot Genius helped me finally!

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