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My refrigerator & freezer no longer cooling

My refrigerator & freezer temps are set to 5, but both suddenly stopped cooling yesterday. All the ice in the freezer melted and the food defrosted. The refrigerator temp changed overnight and now neither have any cold air. Sounds like a motor is running, but the sound stops whenever either door is opened.

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  • celeste_nels Dec 10, 2009

    GE Model# GSS25RGMB BB

  • celeste_nels Dec 14, 2009

    Thank you for the information. The control board was the culprit and thankfully it's all fixed. The part didn't cost quite so much, but it was definitely less than a new refrigerator.

  • magillago174 May 11, 2010

    the noise you hear sounds like a fan moter can verify with door open by locating light switch and pressing light will shut off and fan will start but it sounds like compresser is not running several items can cause this bad temp control bad defrost timer and bad compresser any one of these will cause no cooling refrigerator side temp control can turn up and down listen for click can also be checked with tester defrost control can be manually turned to verify if it has stopped in defrost mode will take some diagnostic ability to find out the exact problem not sure age of refrigerater normal lfe expectancy is 10 to 15 years with minor repairs hope this helps good luck ron

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  • Refrigerators Master
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I will need to help you first by telling you I can help. But is it possible that you could find a model number and brand name.I see everything is going to be lost so if you want me to help you repair let me know soon, I will show you the places to look for these numbers in one moment. Sea Breeze

Posted on Dec 10, 2009

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  • John Tripp
    John Tripp Dec 10, 2009

    Here are the places to search for the model numbers below. You can reach me here or=> HERE or visit one of my websites=> Sea Breeze Appliance Parts and Technical Services if a Sears model the numbers will look like this for example 231.65489

    Thanks Sea Breeze

  • John Tripp
    John Tripp Dec 12, 2009

    Thank you for the model number that tells everything we needed to know. aasc is also correct and the board may have been compromised. These models are very sensitive to surge, fan failure or simple board failure. Other that that they are a good refrigerators. Would you like the service manual and assistance? Let us know, be happy to assist you. Sea Breeze

  • John Tripp
    John Tripp Dec 12, 2009

    Here is your service manual=> PROFILE ARTICA SERVICE MANUAL CLICK HERE

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  • Refrigerators Master
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The main control board , located behind the refrig , behind an 8 " X 10 " panel , is bad . The part number for the board is WR55X10942 . It runs about $ 150.00 .
First , remove the board , and look on the soldered side , behind the little black boxes . Look for a " bullseye " , where the solder has melted away , from the center pin , and use a soldering iron , to resolder the connection . If you do not see the " bullseye " , then replace the control board , as this would indicate , the module for the compressor , is shorted internally .

Posted on Dec 11, 2009

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