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Canon ir1023 error

Canon ir1023 won't scan to email, gives a result NG 0801 or 0802. It is on a network, can print to it, can browse to it with remote interface. Can't find what does the 0801 or 0802 means?

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  • HennoT Sep 24, 2008

    Same thing with Canon MF4690PL.

  • TrimmK Oct 21, 2008

    NG # 802

  • gav5 Nov 11, 2008

    The problem is teh same. Does some body know how to fix?

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SOURCE: Canon LIDE 500F scanner does not scan - returns error message about releasing lock switch, detaching interface cable and reconnecting

Check the lock switch and make sure it is unlocked. I think the lock switch is on the bottom...or it may be under the lid near one of the hinges. Flip it back and forth and leave it in the unlocked position.

If this doesn't work, then it will most likely need service. Contact Canon Tech Support.

Posted on May 09, 2008

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SOURCE: Sharp AR-M450 can't scan to e-mail

Check your primary and secondary dns entry.Also a return admin address is required.
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Posted on Apr 20, 2009

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SOURCE: Canon MP530 - Fax - ERROR TX Report - NG

Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

Posted on Jul 30, 2009

FixinFax
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SOURCE: Getting Error TX Report: Result 'NG' - what does this mean???

It means No Good or Not Good, fax was never received for a number of reasons.

Posted on Oct 07, 2009

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