Question about Office Equipment & Supplies
Canon ir1023 won't scan to email, gives a result NG 0801 or 0802. It is on a network, can print to it, can browse to it with remote interface. Can't find what does the 0801 or 0802 means?
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Posted on Jan 02, 2017
Check the lock switch and make sure it is unlocked. I think the lock switch is on the bottom...or it may be under the lid near one of the hinges. Flip it back and forth and leave it in the unlocked position.
If this doesn't work, then it will most likely need service. Contact Canon Tech Support.
Posted on May 09, 2008
Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...
Posted on Jul 30, 2009
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