Question about Tomtom ONE GPS Receiver

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Tomtom one gps receiver

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Hard to try to help without knowing the problem. :)

Posted on Jan 21, 2008


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Tomtom wont turn on after chaging it

Reset your TomTom GPS receiver. Some TomTom users report occasional difficulty in getting their TomTom navigation device to start or respond to commands. If this happens to you, remedy the problem by performing a soft reset on your TomTom GPS. A soft reset will reset the data on your TomTom GPS receiver without erasing any data. To reset a TomTom GPS receiver, press and hold the "On/Off" button for 15 seconds or until the device restarts.

Let your TomTom GPS acquire the necessary satellite signals outside. If the device has trouble connecting to the satellite signals necessary for its operation, try an easy fix to the problem. Take your TomTom GPS receiver outside, away from mountains, tall buildings or heavy foliage, where the receiver has a clear view of the sky. Wait for a few moments while the device acquires the necessary satellite signals.

Read more: How to Troubleshoot a Tom Tom GPS '

Dec 21, 2011 | GPS

2 Answers

My tomtom wont start and its been charged for 16 hours of a house charger

  • If the unit won't power on there is a possibility that there is a problem with the battery. call tech support of tomtom if they are accepting for trade in for a cheaper price.

I’m happy to assist further over the phone at

Feb 13, 2010 | Tomtom One XL GPS Receiver

1 Answer

Restored my tomtom because tech support told me to, and now i have no map!

Connect it to the computer and use the software Tomtom Home to update the GPS. If you had already used Home, it usually stores on your computer all the updates. If there is something on your computer, use Home to restore it to the GPS.
If the techs that told you to restore the GPS are people from TomTom support you should recontact them and explain what happened after you followed their instructions. The case number they gave you should help track your previous request for support.

If for some reason that does not lead you anywhere, you may have to purchase the relevant map from Tomtom.

Dec 31, 2009 | Tomtom ONE 130 GPS Receiver

1 Answer

I seemed to have erased the maps from my tomtom .

I was able to get a free-redownload for my TomTom by calling TomTom tech support and talking with them for a while. They are very supportive! You can find a number to call for your region at
Please rate, thanks!

Mar 25, 2009 | Tomtom GO GPS Receiver

2 Answers

Need detail tech. operations manual. Did not receive one when pu

You do it with your TomTom Home program.

Here is also the link for your manual.

Dec 27, 2008 | Tomtom One XL GPS Receiver

2 Answers

My computer can not find driver to install TomTom Home

I am the original poster, rdsrds2, and after 4 go arounds with TomTom tech support I finally got someone who knew exactly what to do. My problem is solved. Some of the other solutions posted here may be equally valid. To all who are having installation problems, here is the download you want:

Dec 27, 2008 | Tomtom ONE GPS Receiver

1 Answer


I found a toll free number for TomTom, called and actually got a real person. My computer recognized the TomTom (TomTom home was version 7. something); my TomTom unit had software that was too old and it did not recognize the TomTom home. Catherine in tech support sent me a download to update the software and it worked. Thanks for getting back to me. I am attaching the link for anyone that needs to update software in their TomTom GO 300:

Aug 27, 2008 | Tomtom GO 300 GPS Receiver

2 Answers

Red Cross and disk on my Tomtom Go 910 GPS

plug the unit into computer and check for updates if it still has a red x after installing the up dates call tech support

Nov 11, 2007 | Tomtom GO 910 GPS Receiver

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