Question about Tomtom GO 910 GPS Receiver

2 Answers

Faulty tomtom go 910

Hi there, my tomtom go 910 has two faults, not sure if they are related, the screen light not working and its hard to see the screen with no screen light and secondly the internal battery doesnt seem to hold any charge, thank you

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  • sh4yd May 12, 2008

    my tom tom 901i when i put it on charge geen light is on but when i take it off itstill doesnt come on

  • Anonymous Jul 19, 2008

    My Tom Tom Go 910 which i purchase in April 2007 will not hold a charge after  I plug it up .  

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2 Answers

Please send me a photo of internal pluc connector with the mount in the car window...
I have broken connector ... so I need scheme or instruction about the pins in the connector... in 910 tomtom

Posted on Feb 03, 2008

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  • Master
  • 4,402 Answers

Have to send it in to get battery replaced.

Posted on Jan 28, 2008

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1 Answer

My tomtom 910 touch screen is not working it jumps about


hi try reset, go to tomtom.com go to support, search for reset, select soft reset, select your device do as the tell you. good luck.

Feb 14, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

Hi my tomtom 910 go wont switch on ], but when useing the charger the little green light lights up and will stil not switch on ive tries the hard resetting and does not work


I've had a similar problem on 2 TomTom 910s.
First, try holding in the reset button while holding the power switch down for 5 seconds.

If that doesn't work, let it charge for 12 hours and while it's still charging, hold the power switch down for 5 seconds.

It worked for me on both

Good luck

Jun 07, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 reset not making a difference


you have to hold the reset for at least 30 seconds. Get up free updates and back up your device

Nov 24, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910


reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Aug 13, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Tomtom go 910


I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

Aug 05, 2008 | Tomtom GO 910

1 Answer

Tomtom 910 sat nav.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

5 Answers

Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

Oct 23, 2007 | Tomtom GO 910

3 Answers

Tom tom 910


Try pressing the reset button, check your documentation for the location...but it's at the connection interface.

May 21, 2007 | Tomtom Go 910 (Europe, USA and Canada...

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