Question about Tomtom GO 910 GPS Receiver

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Faulty tomtom go 910

Hi there, my tomtom go 910 has two faults, not sure if they are related, the screen light not working and its hard to see the screen with no screen light and secondly the internal battery doesnt seem to hold any charge, thank you

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  • sh4yd May 12, 2008

    my tom tom 901i when i put it on charge geen light is on but when i take it off itstill doesnt come on

  • Anonymous Jul 19, 2008

    My Tom Tom Go 910 which i purchase in April 2007 will not hold a charge after  I plug it up .  



2 Answers

Please send me a photo of internal pluc connector with the mount in the car window...
I have broken connector ... so I need scheme or instruction about the pins in the connector... in 910 tomtom

Posted on Feb 03, 2008

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Have to send it in to get battery replaced.

Posted on Jan 28, 2008


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1 Answer

My tomtom 910 touch screen is not working it jumps about

hi try reset, go to go to support, search for reset, select soft reset, select your device do as the tell you. good luck.

Feb 14, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

Hi my tomtom 910 go wont switch on ], but when useing the charger the little green light lights up and will stil not switch on ive tries the hard resetting and does not work

I've had a similar problem on 2 TomTom 910s.
First, try holding in the reset button while holding the power switch down for 5 seconds.

If that doesn't work, let it charge for 12 hours and while it's still charging, hold the power switch down for 5 seconds.

It worked for me on both

Good luck

Jun 07, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

Faulty battery on my Tom Tom Go 910

Go to this site and get the pdf with pictures on how to do it. Just be careful with the hard drive cable. Delicate tabs.

Jan 31, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tom Tom is freezing

Hi, If you have a backup of the files ( either on your SD card or on some models like the 910 , the internal hard drive ) you can try formatting the media then copying the backup files over onto it. It's likely that files / data is corrupted on the SD card / hard drive and that is why your tomtom freezes. Anyone reading this , Backup your TomTom SD card or its hardrive to your PC , do it now as it can save a lot of pain later. if you don't have a backup already , try and make one now . it's also possible your SD card has become faulty but if you can get the files off it onto your PC then you have a chance of copying them over to a good card in order to cure your problem . If it's not a fault with the SD card then at least you have a copy of the files , meaning you can't make things any worse than they already are. Good luck.

Nov 09, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tom Tom 910

Either faulty / corrupted files on the hard drive or a faulty hard drive ( not uncommon ) is causing this problem. Effectivley causing the TomTom to lock up as it cannot procede . In order for a tomtom to turn off normally , it needs to have fully loaded up normally. Your tomtom isn't loading up properly , hence the problem. If you have a backup of the tomtom hard drive ? ( I hope you backed up the files to your PC ) then you can try formatting the tomtom hard drive and copying the files back to it from your PC .
Good Luck.

Aug 19, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910

reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Aug 13, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Tomtom go 910

I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

Aug 05, 2008 | Tomtom GO 910

1 Answer

Tomtom 910 sat nav.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

5 Answers

Back light of the LCD display is not working

Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

Oct 23, 2007 | Tomtom GO 910

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