Question about BenQ FP71E 17" LCD Monitor

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On Pwr up logo appears then LCD returns to stanby Black screen

This monitor has been work great for years, till Nov 2007 when the computer starts it send a signal to the LCD to wake up it then displays a BENQ splash screen logo and the power swich shoul stay Blue representing the signal input but it goes back to Yellow and the screen blanks out, Previous solution posted for same problem was not real clear on what to do with the "dpi.if upper than 60hz" does he mean the refresh rate should not be higher than 60hz

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I will assume the monitor is staying on during the boot process all the way until Windows loads.
If that is the case, then...

  • Start the computer
  • wait until the initial bios/logo screens for your motherboard go away.
  • Press F8 to get the Windows recovery boot menu
  • If you see the Windows Logo you would normally see then press rest and try again.
  • In the recovery screen, select SAFE MODE
  • Boot into Windows and uninstall your video card.
  • Reboot the computer the normal way through the start menu.
  • When your PC starts back up it should then reinstall the video card, and set itself automatically back to 60khz as default.
Let me know how you go =)

Posted on Apr 09, 2008


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