Question about Janome Memory Craft 9000 Computerized Sewing Machine

1 Answer

Stepping motor error

My machine is a janome 8000

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  • Janome Master
  • 1,388 Answers

There are several possibilities, take a look at earlier solutions page for similar problem Here

I would also suggest a Q-tip or cotton bud dipped in metholated spirit to clean the bobbin case area, especially the recess track where the bobbin case spins.

If there are any needle strikes on your bobbin case which have spoiled the smooth surface required for efficient thread movement over the top, get a replacement for a few dollars.

For the record, Janome gives a 5 year warantee on circuit boards, so in the unlikely event that they fail, free replacement.

Cheers

Bargainbox

Posted on Jan 20, 2008

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 323 Answers

SOURCE: stepping motor error

Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.

sewman7

Posted on May 28, 2008

  • 161 Answers

SOURCE: jANOME MEMORYCRAFT 8000 STEPPING MOTOR

if you ever have this problem, it is because you have had something in the way of the embroidery arm at the back of the machine, so it has not been able to move freely; you'll get a terrible noise as the machine is unable to do what it wants, slips gears or something and then can't bring the arm to its home position. But fear not, i have found if you turn the machine off and gently push the arm back home to touch the machine as it is the start position, when you turn it on, it will work fine and no harm done. just make sure the arm can move freely before you start embroidery!

Posted on Sep 11, 2010

  • 2 Answers

SOURCE: Janome Memory Craft 8000 Stepping Motor Error

Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.

Posted on Nov 15, 2007

SewCreative
  • 15 Answers

SOURCE: stepping motor error

From what I've read here, it could be one of two things: a blown motherboard or a scratched bobbin case.


Before you do anything else, I'd remove the bobbin case, clean it and the area around it thoroughly (and check it for scratches or dings -- perhaps a needle broke recently?) and then replace it and see if that fixes the error.

If not, unfortunately, I'll bet it's time for a check-up with a repairman. :(

Best of luck to you!!

Posted on Apr 12, 2009

  • 161 Answers

SOURCE: My Janome memory craft 8000

step motor error may mean the embroidery arm is out of position gently push it back home towards the machine and see if this helps. If the mother board is gone, they will not be able to replace it as its so old, but you may be able to get an 8000 or 9000 on ebayso you can still use your discs if you don't want to get a new machine

Posted on Sep 11, 2010

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1 Answer

Is there anyone who can repair a Janome MC 8000 with the stepping motor error. Mine had been running fine until I sewed over a thick flannel seam with a hidden pin. It knocked the needle out of alignment...


You might try "resetting" your machine. It is not difficult; however, I cannot get my copy of instructions on here. If you like, you may email me and I should be able to provide the instructions to you.




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anyone-repair-janome-mc-8000-stepping-mlsgxbzogklptc0y0xt4dk1w-1-2.jpg


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1 Answer

My Janome memory craft 8000 will only sew backwards and the screen shows step motor error. the machine is 19 years old. Is this fixable?


step motor error may mean the embroidery arm is out of position gently push it back home towards the machine and see if this helps. If the mother board is gone, they will not be able to replace it as its so old, but you may be able to get an 8000 or 9000 on ebayso you can still use your discs if you don't want to get a new machine

Aug 09, 2010 | Janome Memory Craft 9000 Computerized...

1 Answer

How to change stepping motor on janome 8000


Unless you have the proper earth straps so you don't blow the boards if you touch them I would advise a shop repair.

Oct 30, 2009 | Janome Sewing Machines

1 Answer

Stepping motor error on janome mc 8000


From what I've read here, it could be one of two things: a blown motherboard or a scratched bobbin case.


Before you do anything else, I'd remove the bobbin case, clean it and the area around it thoroughly (and check it for scratches or dings -- perhaps a needle broke recently?) and then replace it and see if that fixes the error.

If not, unfortunately, I'll bet it's time for a check-up with a repairman. :(

Best of luck to you!!

Apr 12, 2009 | Janome Memory Craft 9000 Computerized...

3 Answers

JANOME MEMORYCRAFT 8000 STEPPING MOTOR ERROR


if you ever have this problem, it is because you have had something in the way of the embroidery arm at the back of the machine, so it has not been able to move freely; you'll get a terrible noise as the machine is unable to do what it wants, slips gears or something and then can't bring the arm to its home position. But fear not, i have found if you turn the machine off and gently push the arm back home to touch the machine as it is the start position, when you turn it on, it will work fine and no harm done. just make sure the arm can move freely before you start embroidery!

Jul 11, 2008 | Janome Memory Craft 9000 Computerized...

1 Answer

Stepping motor error


Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.

sewman7

May 24, 2008 | Sewing Machines

6 Answers

Janome Memory Craft 8000 Stepping Motor Error


Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.

Oct 01, 2007 | Janome Memory Craft 9000 Computerized...

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I have a memory craft 8000 that gets a message stating "Stepping Motor Error". What can I do to try to fix it?

Oct 01, 2007 | Sewing Machines

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