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Freezer works but the refrigerator side is not getting cold/ side by sider ref whirlpool model number ed5jhextboo

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Good day,
Two possible problems.
1. The fan motor located behind the freezer back panel is not running.
If you open the door, while the machine is running, you should hear it.
If not, remove the rear panel. If the motor is not being blocked,
replace. It's a little awkward, since it is clipped in place, but with a little patience, can be done.

2. The defrost system has failed. If when inspecting the rear panel, you see frost building up on it, that is your problem.
There are three parts to the defrost system
One. The main heater, which is located behind the rear freezer panel, and runs underneath the evaporator coil, and part way up the sides.
Two. The defrost thermostat, which is located on the top of the evaporator, and is a small round disk clipped to the evaporator coil, and has two wires leading from it to a plug.
Three. The timer, which is located in the fresh food compartment, under the roof near the front of the compartment.

To repair, unplug the machine, remove the rear panel in the freezer. Unplug the wires to the heater and check the heater for continuity. It should read very low resistance. Below 35 ohms. If it reads infinity, replace.

If the heater checks O.K. on this model, I recommend replacing both the limit thermostat and the timer, since both have a high failure rate, and the cost is within reason.
Parts may be purchased at any appliance parts house that carries Whirlpool parts.

Below is an excellent pictorial view of defrost system components. Unfortunately, the hyperlink to it may not work, and you will have to copy and paste it into your browsers address bar.

http://www.appliance411.com/faq/howdefrostworks.shtml

Posted on Dec 10, 2009

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I have a 23' free standimg dispensing side by side ref. my ref is not cooling but the freeze part is working


when you open the freezer door do you hear the fan blowing?all that happens is the evaporator coil in the freezer gets cold,the evap fan blows the cold air from the freezer and into the fridge side,there are ducts on the bottom left side where the air return sto the freezer,if that's blocked the fridge will get warm,also if the fan is blowing depending on your model you could have a damper,it's in the fridge section up top where the cold air blows into,all it is is a door that opens and closes to let the air in when the fridge section gets warm and then it closes when it's cold enough,if the damper is bad it won't open and let the air in,sometimes it gets stuck in the open position and things start to freeze in the fridge section.if you can't figure it out send the model number and i can see what model you have,open the fridge door,look up on the right side near the ceiling and you should see a tag with the model number.good luck and have a great weekend.also from the bottom up in the freezer,remove the second bin of food and touch the back inside wall of the freezer,if there's frost or like snow on the back inside wall of the freezer you have a defrost problem,let me know what you find.

Aug 07, 2012 | Kenmore Refrigerators

1 Answer

16cuft top freezer and bottom refrigerator. Condenser is in the back. Both ref. and freezer are freezing. how to fix it? 2nd whirlpool refrigerator 16cuft freezer is fine but ref. is not cold?


Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.
The cold control needs replacing. Thats the knob with the numbers that turn the Ref OFF and ON.
What I do is call my local Appliance Parts Store with my model no. They are extremely helpful .
Get freezer and ref thermometer. Ref is probably too cold.
Freezer should be 0 to 10 degrees. Ref 33 to 35
If you need more help, Go here:

http://www.applianceaid.com/procedures.html

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Sep 15, 2011 | Whirlpool ET1MHKXM Top Freezer...

1 Answer

I have a whirlpool refrigerator and the veg/meat drawer that I keep the potatoes in keeps getting so cold it freezes anything in that drawer. I have changed the controls and can't seem to stop it. ...


Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.
The cold control needs replacing. Thats the knob with the numbers that turn the Ref OFF and ON.
What I do is call my local Appliance Parts Store with my model no. They are extremely helpful .
Get freezer and ref thermometer. Ref is probably too cold.
Freezer should be 0 to 10 degrees. Ref 33 to 35
If you need more help, Go here:

http://www.applianceaid.com/procedures.html

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Sep 14, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

WHIRLPOOL SIDE BY SIDE REFRIDGERATOR THAT IS OVERCOOLING AND FREEZING WATER LINES AND CONTENTS


Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.
The cold control needs replacing. Thats the knob with the numbers that turn the Ref OFF and ON.
What I do is call my local Appliance Parts Store with my model no. They are extremely helpful .
Get freezer and ref thermometer. Ref is probably too cold.
Freezer should be 0 to 10 degrees. Ref 33 to 35
If you need more help, Go here:
http://www.applianceaid.com/procedures.html

.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Sep 06, 2011 | Whirlpool Refrigerators

1 Answer

Refrigerator is not working correctly, freezer side works, fridge side doesn't


u have two knobs one is for the compressor if freezer working then its cool. the other one is for the freezer. turn it so the freezer is not as cold that will allow more cold air into the ref. side. ok

Apr 10, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Whirlpool freezer on top is cold but not freezing everything in freezer. i want to reset the unit but i don't know where the rest switch is. how do i find it or what can i do.


open ref. door look up two knobs one numbers one letters.. set the number higher makes comp. run longer and should freeze everything. the letters is a vent the higher the letter more cold air stays in freezer. ok

Feb 13, 2011 | Whirlpool GS5SHAXN Side by Side...

1 Answer

Ge profile buttom freezer cold refrigerator hot


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

Dec 17, 2008 | GE Profile Arctica Stainless Steel Top...

1 Answer

Refrigerator side is freezing contents


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

If your settings are right then the cold control switch is the problem

Dec 16, 2008 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Question


it will be up in the panel that the cold control is mounted to the celing in the fresh food section,
remove the knobs for the freezer and the ref side
remove the frount plate that tells you how cold the settings for each side of the ref are
remove the 1/4 screws in the frount of the panel, and the ones in the rear of the panel
there you will find the cold contol
part number 2198202

May 08, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

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