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Hello you can try and fix your problem using the steps suggested below. You may need to clean the corona wire 1.Lookat the corona wire on each toner cartridge. If a corona wire is dirty that maybe the reason that you receive black lines on the pages.Do you have trouble when you receive a fax? If that is the problem look what is cousing it below: 1Ifyou receive black lines while receiving a fax, the cause of that problem may bedirt in the fax which is sending you the information to you. Advice your senderto clean its fax or to replace the toner cartridge with new. I hope this can be of any help to you.
A DEPENDABLE MACHINE BUT LACKS PRINTING QUALITY! Date of Review: Jan 14, 2009. The Bottom Line: Love the fax...not too impressed with printing quality or ink prices. Review: I bought my Brother Multi-Function Center 440CN a couple of years ago. ....Brother MFC-490cw Color... Brother MFC-440CN All-In-One. ... www.shopping.com
Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault. May I suggest you try the fax on the mainline first before assuming the unit is at fault.
Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.
If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.
Get a new phone wire. Put a phone on the line and listen for static. Too many phones on one line will cause problems. If the phone line is going thru a surge protector, check the quality of the sound with it and without it, it may be damaged. Keep power wires away from phone wires, they cause static.
You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:
1. Login to your Vonage account online and click the "Features" tab. 2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button. 3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps
NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.
4. Click on 30kbps (Normal) and click "Submit". 5. Wait about an hour before testing as it could take that long for the change to take effect. 6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).
NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.
We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.
Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.
If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.
Press the up or down navigation key until TEST PRINT appears on the LCD.
Press Fax Start. The DCP/MFC begins printing the Print Quality Test Sheet.
By reviewing this Test Sheet, you can determine if the print quality or alignment needs improvement or adjustment.
StepA - Checking the print quality:
The display will read "IS STEP "A" OK?" 1.YES 2. NO. Before choosing YES or NO, closely examine the print quality of the four color blocks that are formed by short diagonal lines on the Test Sheet. If all lines are clear and visible, press 1 (YES) and proceed to StepB. If you can see missing short lines, press 2 (NO).
The display will then ask you if the print quality is OK for each color. Press 2(NO) for any color with the problem.
The display will then show START CLEANING? 1.YES 2. NO. Press 1(YES) and the DCP/MFC will start cleaning the color ink cartridges.
After the cleaning is finished, press Fax Start. The DCP/MFC will print another Print Quality Test Sheet.
If you can see missing short lines in any of the four color blocks press 2 (NO) and repea the quality check and cleaning process. Repeat this procedure at least 5 times if print quality remains a problem. If short lines are still missing after the fifth cleaning and test print, replace the necessary ink cartridges. If the print quality of the 4 color blocks is OK, press 1 (YES).
StepB - Setting the Alignment:
The display will then read "IS STEP "B" OK?".
Examine the 600 DPI and 1200 DPI test prints on the Print Quality Test Sheet. If the number 5 sample of both the 600 DPI and 1200 DPI most closely matches the 0 sample, press 1(YES). If one of the other samples is a better match for the 0 sample, press 2 (NO). The display will then prompt you to select the sample that most closely matches the 0 sample for 600 DPI and then 1200 DPI.
Print another Print Quality Test Sheet by following the steps provided at the top of this page and check it.