Question about Microsoft Xbox Console

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My xbox put game in system and wont play it say to check game or dvd but they are clean and no scratches

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Re: my xbox

Bad laser reader. See if you can fix it. if not, some people out there might help.

Posted on Jan 20, 2008

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When we put in a game for our 360 system it says it's playing a dvd we can't get the game to work. how do i fix it so it says play game amd not play dvd? (it only does this with 1 game. the rest work fine

Ok if your for certain thats the original dvd drive and the other games work then its too many scratches on the disc or your laser lens needs wiped off with qtip and rubbing alcohol.

If you get an xbox thats say play dvd all the time on every game and it says to play this disc stick in a xbox 360 console then its the wrong dvd drive for that motherboard and you wont get the key (on a chip in the motherboard on the cd drive) unless you have the original dvd drive taken out of your xbox. Then you can just switch that little motherboard on the bottom of the dvd drives and it will read games. This is for those who will look at this with a xbox off ebay that they cant figure out how to fix. Its just an expensive dvd player.

Dec 26, 2010 | Microsoft Xbox 360 Console

2 Answers

Trouble playing games

Some of your games or movies may have problems playing due to 2 issues.

1.> dirty / scratched cd or dvd : Clean each cd with alcohol to clean up any smudges. If the cd / dvd is badly scratched then most electronic & music stores sell a rubbing compound that can be used to buff out mild scratches.

2.> Dirty laser head. : Music & electronic stores sell a special dvd laser cleaning kit, usually around 20$ that should do the trick.

Remember always clean your cd / dvd's before you put them into your machine and always put them back in the case.

As far as hacks go, that will void your warrenty and generally is not a good idea, most hacks are firmware changes that once made can kill the ability to play some games or worse brick your system.

If This Was useful to you Please vote,
-Thanks JollyRoger00

Oct 05, 2009 | Video Game Consoles

2 Answers

Hwhat does it mean when it wont read one game but will read another

it means the one that wont read is scratched, dirty or defective, my advice is to clean it if its dirty, get a cd repair kit if its scratched or take it back if its defective.

Sep 13, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games

it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at ty

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games

the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox won't load Hi I have Xbox

It could be the laser needs cleaning, or the game disc itself make sure there are no scratches on the game disc underneath. if other games play and just that game wont then its possible it could be scratched and need of a clean.

Mar 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games

Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Game wont play

thats maybe because you play your xbox laying it flat on its side therefore the cicle scratch this could cause many errors i recomend you 1:put the xbox straight up(unless thats not the case)2: clean that disk to minimize errors if you need any more help contact me at

Oct 05, 2008 | Microsoft Xbox 360 Console

1 Answer

Want play cd

make sure the disc is not scratched and is clean. if it still wont play then dvd drive is bad. i offer a repair service if you want to email me at blue_dragon45801@yahoo

Jun 21, 2008 | Microsoft Xbox 360 Console

3 Answers

Put this in an xbox 360 console

Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

Nov 06, 2007 | Microsoft Xbox 360 Console

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