Question about Citrix GoToMeeting

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INSTALL ERROR - THE INSTALLER COULD NOT LOCATE A SUITABLE FOLDER TO INSTALL INTO

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Try this:

The issue seems to be related to a Windows Security Update. Our engineers are working on this.

Can I get you to ask your client to try the following:

After clicking the link to join your meeting.

Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop.

Next, right click on the icon and select “Run As…”

Finally, DESELECT the option to “Protect my computer from unauthorized program activity.”

And select OK.

You should be able to connect into the meeting.

You can also try joining the meeting through a different browser such as firefox.

Posted on Dec 10, 2009

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See http://support.microsoft.com/kb/955759
Permanent fix Add registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
REG_DWORD: {5042648C-F439-468D-859B-6CD12BA02D3A}
Value data: (hex) 0x00000001

Posted on Dec 11, 2009

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FIXED !!! Citrix support said the problem was caused by windows update kb955759 that went out wed night. I uninstalled it from Add or Remove programs, rebooted, clicked on a GoToMeeting link in an IM, filled in name & email address and it worked!

Posted on Dec 11, 2009

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  • 14 Answers

If you've previously run GoToMeeting client, you won't be prompted to download the software again, so you have to use the Registry Method (Solution #2)

Posted on Dec 11, 2009

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Posted on Jan 02, 2017

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SOURCE: cannot find suitable folder to install to

http://support.microsoft.com/kb/955759

Add registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
REG_DWORD: {5042648C-F439-468D-859B-6CD12BA02D3A}
Value data: (hex) 0x00000001

Posted on Dec 11, 2009

  • 1 Answer

SOURCE: the installer could not locate a suitable folder

Uninstall MS Patch KB955759 until installer ist fixed

Posted on Dec 11, 2009

injkiran
  • 249 Answers

SOURCE: getting error message saying the installer could

Most of such type of problems occurs with respect to availability of secondary memory space in order to install

Posted on Dec 16, 2009

  • 2 Answers

SOURCE: the installer could not locate a suitable folder

Dec 10, 2009- This directly from a Citrix support tech. Seemed to work for our situation: The issue seems to be related to a Windows Security Update. Our engineers are working on this. Can I get you to ask your client to try the following: After clicking the link to join your meeting. Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop. Next, right click on the icon and select ?Run As?? Finally, DESELECT the option to ?Protect my computer from unauthorized program activity.? And select OK. You should be able to connect into the meeting.

Posted on Jan 29, 2010

  • 2 Answers

SOURCE: Tried to install GoToMeeting Codec and got ?The

Try this post .. it helped me when I was having issues with the same codec ..
http://www.royalcourage.com/fixed/fixed-problem-viewing-gotomeeting-wma-video-file

Posted on Feb 04, 2011

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When I try to download the go to meeting codec I get the following installation error.. Could not locate a suitable folder to install into. What can I do to fix this??


Hi, I work for Citrix. Please contact our free support http://support.gotomeeting.com
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1 Answer

Getting error message saying the installer could not locate a suitable folder to install into


Most of such type of problems occurs with respect to availability of secondary memory space in order to install

Dec 16, 2009 | Citrix GoToMeeting

1 Answer

The installer could not locate a suitable folder to install into


Uninstall MS Patch KB955759 until installer ist fixed

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When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
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Conexant SmartAudio 221:

http://www.mediafire.com/?dg0cmmkm4y4

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