Question about Dell Latitude D800 Notebook

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Won't reboot....Dell screen comes up, brief

Won't reboot....Dell screen comes up, very brief message top left "failed".
Heeeeeeelp !!!!!!!!

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  • brian_hebert Dec 10, 2009

    It appears all diags passed with the exception of dead battery. I will try the XP CD. I'm not sure what you mean by run CHKDSK/R at at the recovery console??? When I see Dell just press and hold R until it comes up?
    Thanks

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I'm pretty sure that you are having a boot failure, not all to figure out is whether the HDD is bad or just the operating system having a problem.

Hold the Fn Key and press the power button to start diagnostics on the system and see if you get a hard drive failure message. If you do replace it. If diags pass, then try booting to the Windows XP CD, and run CHKDSK /R at the recovery console (Press R at 1st prompt to enter RC)

Posted on Dec 10, 2009

Testimonial: "I think we're gettin somewhere now. at least I tried the diags pass. When plugged in, the battery shouldn't be an issue is it ? "

  • IQUIT Dec 10, 2009

    To boot to recovery console.


    1. Insert the WIndows XP CD in the optical drive

    2. Turn on system press F12 to initiate the 1 time boot menu

    3. Select CD Rom, press enter, then press spacebar to boot to XP CD when prompted.

    4. The XP CD boot process takes about 2 minutes and you'll get a prompt to Press R to enter recovery console or press ENTER to continue. Press R and wait till you have a C:\windows prompt.

    5. at the C:\windows prompt, type CHKDSK /R then the enter key This will take a few minutes to up to a hour to run depending on drive size. Once complete, reboot and see if system will boot to windows.

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