My zebra zm4plus will not print at all, not even a test page. It shows up as online and ready, but I get an error anytime I try to print. It is USB. It worked fine until yesterday, nothing has changed?
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Usb cable or wireless conect? For usb, connect the usb cable from the printer to a usb port on the back of your PC, windows should detect and install its own driver(add the software later), to confirm its connected, go to start menu > control panel > hardware&sound > printer. Should say ready or online under your printers name. If it says ready or online, try a test print, right click the icon and select properties, then 'print test page' at the bottom. If this works your all good to go., next install printer software if you haven't already.
possible fonts issue. try to change the font from the text, check setings from the driver.
try to print from the driver (test print)
Try to print from Word (need to ajust the page) with diferents text fonts.
you can check the correct firmware ( be ware with the information about the serial number) ATENTION!!! wrong firmware can cause PRINTER DEAD!!!
When you connect a printer to your pc the operating system adds a virtual port. Your pc will typically have 3 physical usb ports but can have as many virtual ports as you have devices to connect to it.
1: Ensure that your printer has media loaded and is powered up and ready to print. Connect the USB cable. You should get a message on pc screen saying device (printer) found.
Open printer driver ( double click on the zebra printer icon - Start/control panel/printers & Faxes/) Click print test page. If it doesnt print you will see a printer icon with a red question mark.on your toolbar, double click on this. This will bring up a small window showing status of the print job, Click printer/properties/ports. Select the next free usb port and click apply. Drag the print status window so that you can see the message in the status window change from Error print to error Restarting. repeat trying each of your usb ports until printer works. start with the higheat usb with highest number and work your way down.
try this--open the control panel then open system & maint then admin tools. open services then find the print spooler svc and right click then restart. close all jobs and print windows first then try again
Sounds like you put your printer into line mode. Line mode prints code so you can see what is sent to the printer to look for possible mistakes in the code.
To switch from line mode back to page mode.
Turn printer off.
Press and hold the feed button down.And switch printer on.
Release the feed button when the LED flashes red.
When the LED flashes green, press down the feed button.
When the LED flashes amber release the feed button.
Try printing now that the printer is back in page mode which is used for print your labels; line mode prints the labels code.
Do this fast or else it wont work if you are slow.
Click on Start,
Go to Control Panel,
open Printer and Faxes
look for the Printer which is HP C5280 or any icon related to same,
Right click
Choose set as default
Close Everything
Shutdown your computer and Printer
Check and make sure that the USB cable is connected propely
Restart the Printer first and then the computer,try Printing some thing.
if this doesnt resolve you issue then i would suggest you to uninstall the printer software and reinstall and update it from HP.com.
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