Question about Ricoh Aficio AP3800C Laser Printer

1 Answer

Sc error 380 and fuser breakdown

My ap3800c fuser unit break down after solving the add toner problem, paper jammed on the fuser unit twice (twice i change fuser unit) same thing happen. now it says error sc380 which it means K motor development error...
please help me how to fix this....cause im in the middle of a project and i need a lot of printing... HELLPPPPP pls! thank you

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 417 Answers

Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Posted on Jan 20, 2008

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
jaylex
  • 417 Answers

SOURCE: fuser unit breakdown error sc380

Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Posted on Jan 20, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ricoh sp 210su service call sc559 problem


Code

SC559

Description

Fusing Unit Third Jam Error (Fatal Error)

Causes

The exit sensor failed to detect the leading edge of the paper within the prescribed time and triggered a jam alert.

Remedy

• After this error has occurred three times, the machine will shut down automatically and cannot be re-started until the machine has been serviced by a service technician. • Check the paper transport path for any physical obstructions (paper scraps, etc.) • Make sure the fusing unit has been installed correctly • After servicing the machine to solve the problem, the service technician must execute a "Fuser SC Reset". Otherwise, the machine will continue to issue this SC code and cannot be operated.

Apr 10, 2018 | Office Equipment & Supplies

1 Answer

How can I correct error SC559?


Fusing Unit Third Jam Error (Fatal Error)
The exit sensor failed to detect the leading edge of the paper within the prescribed time and triggered a jam alert.
  • ? Afterthiserrorhasoccurredthreetimes,themachinewill shut down automatically and cannot be re-started until the machine has been serviced by a service technician.
  • ? Checkthepapertransportpathforanyphysicalobstructions (paper scraps, etc.)
  • ? Makesurethefusingunithasbeeninstalledcorrectly
  • ? Afterservicingthemachinetosolvetheproblem,theservice technician must execute a "Fuser SC Reset". Otherwise, the
    machine will continue to issue this SC code and cannot be operated. ( "Executing Fuser SC Reset")

Feb 19, 2016 | Ricoh Aficio SP 100SF e Laser...

2 Answers

Ricoh c8 problem solution


hi sir help me rico sp 100su c8 error whats the problem

May 19, 2014 | Ricoh Aficio SP 100SU e Laser...

2 Answers

I have a Ricoh 2045E I changed the toner and now get a SC680 error?


There are no SC 680 codes listed in the service manual for a 2045e
Please re check the code

Feb 26, 2009 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Smearned Printing on Ricoh Aficio AP3800C Laser Printer


Hi there the smudges are most likely down to the black PCU (Drum Unit) and following are the reasons for the two fault caode you have given me.

SC 261 LD HP sensor
not switched
off (for K only)
After the laser beam pitch was
changed, it takes more than
five seconds for the HP sensor
to switch off.
• Defective motor
• Defective sensor
• Mechanical problem
when switching the
actuator
• Brown fuse (FU81) on
the Power supply unit
1. Turn the main switch off and on.
2. Check the sensor actuator position of
the LD positioning motor.
3. Replace the LD positioning motor.
4. Replace the LD home position
sensor.
5. Check and/or replace the PSU.

SC 380 Black
development
motor error
SC 381 Color
development
motor error
When the motor speed is
within the target level, the
motor sends a lock signal
(High to Low at CN214-5) to
the BCU.
SC380 is detected under the
following conditions:
• The Lock signal stays High
2 seconds after the motor
turns on.
• The Lock signal stays Low 2
seconds after the motor
turns off.
• The Lock signal stays High
for more than 2 seconds
while the motor is on.
• Defective motor
• Defective BCU
1. Turn the main switch off and on.
2. Replace the motor.
3. Replace the BCU.

Hope this is any help

Thanks J

Feb 21, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

SC380 and fuser unit break down


Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Jan 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Fuser unit breakdown error sc380


Hi there you will need to replace the development motor but first try the following.


Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
features
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Using the up down arrows select Engine and enter by pressing enter or # key.

Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.

Thanks J

Jan 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

380 Paper Jam Error just before blue toner is laid down


It sounds like the problem is with cyan drum, drum cover broken?, The fix I'd follow without looking is replace cyan drum (or possible remove drum cover completely if broken) but it could also less likely be the Transport Unit aka "shinny" it just clicks out too for inspection

Keep fingers off drum's and trans unit surface.

Service manual is japanesse english limited stuff, trust me they are not much help, try the user manual it at least has the names of stuff. User manual is on disc that comes with printer or via download from oki's web support page.

Feel free to post back
S.

Dec 28, 2007 | OKI C5200n Laser Printer

Not finding what you are looking for?
Ricoh Aficio AP3800C Laser Printer Logo

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

Adorjani Laszlo

Level 3 Expert

1297 Answers

quennie732

Level 2 Expert

398 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

204 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...