Question about Ricoh Aficio AP3800C Laser Printer
My ap3800c fuser unit break down after solving the add toner problem, paper jammed on the fuser unit twice (twice i change fuser unit) same thing happen. now it says error sc380 which it means K motor development error...
please help me how to fix this....cause im in the middle of a project and i need a lot of printing... HELLPPPPP pls! thank you
Hi there you will need to replace the development motor but first try the following.
Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On Line” key and “Escape” key
together until the above message in the illustration appears on the display.
NOTE: If you switch the machine off, any jobs stored on the hard disk using the
sample print and protected print features will be deleted.
Check first with the user tools to see if there are any jobs stored with these
(Menu key - Sample Print, or Protected Print).
Method 2: Press the “Up/Down arrow” keys together for about 5 seconds, then
press the “Enter” key.
The above message shown in the illustration appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.
Using the up down arrows select Engine and enter by pressing enter or # key.
Using the up down arrows select mode 5 then enter using enter or # key then select 810 (SC reset) press enter then if you want to select 809 (SC Detection ON/OFF) Enter and select 1 to disable. Escape or return key all the way out and exit. Turn the machine off then on again and test if the same problem then replace the Dev unit if still having the problem then replacement of the motor likely. I can email you the complete service manual if you like.
Posted on Jan 20, 2008
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