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GE refrigerator won't keep cool

I have a GE refrigerator model HSS25GFPAWW. I've replaced the heater, thermostat, fan and thermistor in the freezer section because the coils were iced solid. It froze up a second time, so I replaced the main board with WR55X10942. Now the freezer works if I keep the temp up on 8, but the refrigerator will not stay cold. I've noticed that the fan runs really slow in the freezer (the one I just replaced). I put the old main board back in and the refrigerator and freezer work fine (both set on 6) but it won't defrost. So I replaced the main board a second time and it still won't keep the refrigerator cold. I've also noticed that the fan doesn't run very fast with the new main board. How can I get this working again?

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Check the voltage going into you fan w/ the old main board and also w/ the new board. You might be getting a low voltage w/ your new board or the fan you replaced is for a diferent voltage. Have you tried to put the old fan back w/ the new board??

Posted on Jan 18, 2010

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Have a ge model # GTH21KBXAWW. The freezer works fine. The bottom half does not keep cold.


Freezer is cold but refrigerator is warm
  1. Evaporator coils are frosted over
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the first step is to check the defrost system for problems. A key indicator in determining if perhaps you have a refrigeration defrost problem is visible frost on the evaporator coils. If your unit has frost you will need to check your defrost heater assembly, the defrost control, and the evaporator fan motor for a malfunction. Replace any erroneous parts as necessary.
  1. Damper
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the damper door could be broken or jammed. The damper is a door that opens and closes to allow cool air to flow from the freezer into the refrigerator unit, and if it fails to operate correctly, not enough cold air will enter the refrigerator to keep it cold. The damper can be replaced if it is no longer operating properly.
  1. Thermistor
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the thermistor connected to the control board might be defective. The thermistor is a sensor that examines the temperature inside the unit. If the part is defective, the refrigerator could not cool properly.
  1. Temperature control board
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the temperature control board could be at fault. The temperature control board distributes voltage to the fan motors and compressor to keep them functioning. This board is very often misdiagnosed as the culpable cause and it is recommended to proceed with the troubleshooting process of elimination prior to replacing this part.
  1. Defrost thermostat
Another issue that can cause your freezer to be cold while the refrigerator is not as cold as it should be is the defrost thermostat. In order for the defrost heater to activate to melt away any excessive frosting on the evaporator coils, the defrost thermostat must sense that the temperature is cold enough to activate the defrost heater. Without this continuous cycle, the frost will excessively build up on the coils and prevent proper air flow inside the unit. The defrost thermostat can be checked for continuity with an ohm meter; if it's not present, the thermostat will need to be replaced.
  1. Main control board
A possible cause for a freezer that's cold but refrigerator that's not as cold as it should be is the main control board. The main control board acts as a "brain" for the unit, controlling the defrost cycle, compressor, and run time. However, it is an uncommon cause for this issue. This board is very often misdiagnosed as the culpable cause and it is recommended to proceed with the troubleshooting process of elimination prior to replacing this part.

Feb 25, 2015 | GE Refrigerators

1 Answer

What else can I check - my fresh food side of fridge is still too warm, freezer fine.


GE refrigerators use a board to control cooling and defrost functions. The fresh food compartment also utilizes a motorized damper, and some models even have a fresh food fan. Air enters the fresh food compartment at the top left corner, and the return air is also in the left wall down near the crispers. Both paths must be clear.

Jul 21, 2014 | GE Refrigerators

1 Answer

Ge side by side frig won't defrost gss25sgmb new heater motherboard thermostats


Replace the thermistors #4 and #5 . 4 is the white bullet looking piece on top of the coils inside the freezer , with 2 white wires . 5 is at the bottom of the freezer , on the left side . These thermistors tell the main board , the temp and the board goes into defrost according to temp the thermistors "tell it " .

Aug 14, 2012 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

Have GE profile refrigerator. It is 3 years old.


OK check the Thermistor, the actual temperature sensor element, and or thermostat if it uses a separate feed.

Sep 10, 2011 | GE Refrigerators

1 Answer

I HAVE A PDS22MHRBB BOTTOM FREEZER REFRIG, THE FREEZER KEEPS FREEZING UP AND FRIG NOT COOLING, I HAVE CHANGED THE MAIN BOARD, AND THE HEATER AND STILL NOT FIXED, ANY OTHER IDEAS?


There are two more things that can cause this problem the freezer thermistor and the defrost thermostat. The thermistor is a lot more common than the thermostat but both can cause the problem. These two pages will help.

http://www.appliance-repair-it.com/refrigerator-thermistor.html

http://appliance-repair-it.com/GE-refrigerator-repair.html

Sep 10, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

GE side-by-side not saying cold


Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10101 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to temp setting .

May 26, 2010 | GE GSS22JF Side by Side Refrigerator

1 Answer

Freezer working but refrigerator is not cooling


if freezer is close to zero, top to bottom, and fridge is warm(ing), then you likely have a defrost problem, you will notice an abundance of snow/frost on back wall of freezer. it could either be your heater, thermistor, defrost safety thermostat, or your defrost control/main cpu, depending on model. if either or both sides are warm at the top, and cold at bottom, then your freezer fan is out. again depending on your model, it may just be the fan, or a combination fan/main cpu board hope this helps

Feb 15, 2010 | GE Profile PSW26P Stainless Steel Side by...

2 Answers

My refrigerator the evaporator keep freezing , i had clean out the ice ,but after 2 , 3 week it freezing again , can please let me know . my refrigerator model-gsh25jstass


Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board ( you already know , since you changed it ) . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater ( pt. number WR51X10055 ) . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , when to cycle off , associated with the fan speed also .

Dec 04, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

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