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I just bought the LG Cookie and all of a sudden there is no sound. Phone call came in was talking and next thing I know no voice, cannot hear a thing, they can hear me I just cannot hear them or hear it ringing, Thanks Debi

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Debi, You may have subjected it to some jerks or thuds. Even a small thud can do the damage. Even on the bed. The speaker may have got disconnected. The phones with their small size and large features are very delicate and can just get disconnected anytime for no major reason. they have to be dealt with very delicately. Now you must get the speaker re-connected, from the nearest LG Service Center.

Posted on Dec 10, 2009

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Posted on Jan 02, 2017

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Ohhhh....

Its very bad news from you side please check the some primary solution.
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I have verizon, had the similar problem. Call *611 speak to someone in tech support, and have them send you out a replacement phone. If your closer to a store you can do the same thing, don't have to wait for the mail ha ha. Good luck though! Hope I've been of some assistance!

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