Question about Creative Labs Zen Touch MP3 Player
It is on 'Recovery mode'
does nothing on 'clean up'
goes to 'Harddisk Problem' when I press formatt all
reload firmware - goes to 'Hardisk Problem'
reboot appears to reboot it but it goes straight back to recovery mode.
I have stuck a pin in the side of it and this simply resets it to recovery mode.
I can switch it on and off but always back to recovery mode.
I did not drop it and have not even used it that much. I used it while riding my bike so it may have been jostled about a bit.
What is the matter with it!?
Many thanks for your help in advance
"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.
Posted on Jan 21, 2008
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