Question about Xerox Phaser 8550DP Printer
Media (paper or card) will not print from tray 1. The roller does not turn so does not pick up media. It was printing fine from tray 2 before the red light came on and locked the printer. It was previously printing text OK although it was making some noise whilst doing it but when I printed text + artwork on same document it would put a border line around the artwork. Panel has been going blank for some time but was not showing any fault at any time.
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Posted on Jan 02, 2017
Probably the labels have a slight plastic fiber or coating in them and is getting a coating on the heat roller.
Here are part numbers of the correct CD labels you can run without a problem.
Xerox Matte Coated CD Labels, 6-Up, 11x17
75 sheets per box White 1+ Box $65.21
Other items to consider: Return to Top Item Color Price/Unit Quantity Xerox Gloss Coated CD Labels, 6-Up, 11x17
75 sheets per box
Item Color Price/Unit Quantity Xerox CD-ROM Glossy Coated Labels, 4 x 7
50 CD-ROM Labels, 25 Sheets per carton White - Glossy Coated 1-9 Box $17.44 10-49 Box $16.90 50-99 Box $15.65 100+ Box $14.89
Posted on Feb 22, 2008
SOURCE: Remove media from output tray
There is a small actuator on the exit sensor that has most likely fallen off. If you go onto Xerox.com and click on support, then in the search box enter phaser 780, then go to parts lists and diagrams. You want to look at Table 13 and Item 3 to locate where the problem most likely it.
If you need more help please ask.
Posted on Oct 08, 2008
SOURCE: I get a Media Jam Message
Hey folks! This solution worked for my "media jam tray 1" problem! Just took out paper, pushed down @ back of tray, reloaded paper, and bingo! Now to use some air to blow out any dust.
Posted on Nov 01, 2008
I had a similar problem but not necessarily identical cause. Mine was due to the rubber rollers which grip the sheet of paper. I clean the rubber wheels with diluted alcohol 50/50 using cotton buds. That did the tricks for awhile & eventually had to have a new set of rollers put in.
Well, try the cleaning bit & good luck.
PS I came across this site by accident, I certainly will come back. Cheers
Posted on May 22, 2009
From the start menue to printers and faxes go to your printer right click and select properties label the 4 drawers as to paper type and select continue, or auto continue to off.
-Carl, please let me know if this helps.
Posted on Jun 26, 2009
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