Question about HP LaserJet M1522nf Multifunction Printer (CC372A)
No xerox and scanning is working but printing is going on. Display : scanner error no 5 turn off then on
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Posted on Jan 02, 2017
i m italian my inglish is not good... i solve the problem clean the guide of the carrel of the light... so i can run more easy...
Posted on Nov 13, 2007
SOURCE: scanner error 5
I tried "Regrind"'s solution and it didn't seem to work. In frustration, I tried it again and the problem disappeared!!....at least for now. We'll see how long it lasts. Thanks Regrind, I was about ready to jetison the whole thing.
Posted on Apr 30, 2008
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!
Posted on Sep 05, 2009
Best Solution posted on Sep 05, 2009
Rating: 94%, 4 votes
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!
Posted on Oct 21, 2009
I had this problem; printer would copy okay but not scan, just start and then stop.
The way I got it working (apart from upgrading all software and drivers) was to connect printer to a USB2 port (I connected directly to the PC rather than a hub). I did have it attached to a USB1 hub and this just didn't seem to work for scanning. Something to try!
Posted on May 30, 2010
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