Question about Canon IXUS 960 IS Digital Camera

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Lens will not retract itself.

I have the powershot S3IS and have had it for almost two years now. I am getting a lens error asking me to restart the camera. Then when I attempt to restart the camera, the lens can't put itself away. I hear the motor trying to retract the lens, but it can't. Made sure the batteries were charged. What can I do?

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Since the motor is clearly running, it and the battery are OK.
I fear the mechanism is broken and needs specialist repair (if not too costly)

Posted on Dec 10, 2009

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