I am unable to delete or add file to music folder,some phony chracters are in files name it is 1 gb amt mp3, but folder shows 15 gb pls help

When you connect the MP3 player to your computer with the supplied USB cable then computer detects the player as an external storage device or a Removable disk, you can then view the folder on your MP3 player. Open the music folder and create a new folder on the player exactly the same way you create a folder on your computer's hard drive. To organise your music, make a folder name with the name of the music album and place the album's MP3 files in this folder, then copy the mp3 files from the computer into this folder.
You will then be able to select the music you want to play by the music album folder. To delete a file from your MP3 player, connect the supplied USB cable to your player and then plug it into the USB port of your computer.
The computer will detect your player then click on this device to view the files, you can then click on the music file to highlight the file and then press the Del key to delete the file off your MP3 player.

When you connect the MP3 player to yourcomputer with the supplied USB cable then computer detects the player as anexternal storage device or a Removable disk, you can then view the folder onyour MP3 player. Open the music folder and create a new folder on the playerexactly the same way you create a folder on your computer's hard drive. Toorganise your music, make a folder name with the name of the music album andplace the album's MP3 files in this folder, then copy the mp3 files from thecomputer into this folder.
You will then be able to select the music you want to play by the music albumfolder.To delete a filefrom your MP3 player, connect the supplied USB cable to your player and thenplug it into the USB port of your computer.
The computer will detect your player then click on this device to view thefiles, you can then click on the music file to highlight the file and thenpress the Del key to delete the file off your MP3 player.

When you connect the MP3 player to yourcomputer with the supplied USB cable then computer detects the player as anexternal storage device or a Removable disk, you can then view the folder onyour MP3 player. Open the music folder and create a new folder on the playerexactly the same way you create a folder on your computer's hard drive. Toorganise your music, make a folder name with the name of the music album andplace the album's MP3 files in this folder, then copy the mp3 files from thecomputer into this folder.
You will then be able to select the music you want to play by the music albumfolder.To delete a filefrom your MP3 player, connect the supplied USB cable to your player and thenplug it into the USB port of your computer.
The computer will detect your player then click on this device to view thefiles, you can then click on the music file to highlight the file and thenpress the Del key to delete the file off your MP3 player. MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

use flash Flash_Disinfector.exe
it flash ur mp3 memory
then go to tools>>folder option >>view>>
unselect hide protecting oprating system files
then select show hidden files
then you can easily seen the file" autorun.inf"
then go to cmd (run cmd)
change attrib by this command
type drive name from you want to delete

attrib -s -h -r autorun.inf
then
del autorun.inf

it will fix ur problem

First you need to plug it in to the USB port, if you are running anything newer than windows 98 you won't need a driver. Double click on my computer and it shows up as a removable disc(usually drive letter f:), double click this drive to open it as folder. This folder will show you all directory's and files on your player, here you can delete any songs on your player by finding the file and deleteing it. From here you can also put your music onto the player by copying and pasting your music files from your hard drive. If you are not sure where your music is located you can run a search by clicking START>SEARCH>FOR FILES OR FOLDERS (if you are running XP click pictures music or video, check music then click search, each file will have it's location in small print below it's name, or you can right click each song and hit copy, then go back to f: drive and right click and hit paste, you can copy more than one). Hope this helps. RICHARDM69

To delete files using your computer,
1. connect your sansa to the computer,
2.select open device to view files using windows explorer on inital contact,
3.select the place you want music deleted from,
4.highlight and delete the music files or folder (if your lucky),from
My Computer/Sansa e270/Internal Memory/ Music folder!

you can also manually delete files from the device if this does'nt work..........

take the card out and put in back in. it worked for me,

I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.

I am having the same problem. I have tried everything short of a BIG HAMMER. It seems like there should be a way to reformat the thing back to the original out of the box state. I've removed the battery, tried locked file delete utilities, dos commands, you name it, and no change. Next step will be to call Sandisk I guess. What a pain in the keister! Any help appreciated here too!

You can manually delete music thru My Computer>Device Name>Music Folder. If you are using Windows Media Player, on the left side you can click on the device name>music and delete them there. You can add to this question for further assistance. Best of Luck.