Question about Olympus SP-550 UZ Digital Camera

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Hi, i have an olympus sp 550 uz and since i dropped it on the carpet, a message reads zoom error, then it goes off, where can i fix that. or how do i fix it.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 919 Answers

SOURCE: Zoom Error message

The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $167.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Posted on Apr 29, 2009

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SOURCE: can i use the olympus sp-550 UZ as a web cam?

It is not possible to use this as a webcam as the camera is not capable of sending streaming data over the data cable rpovided with it and also the software rpovided with it (drivers) is not programmed for the camera to be used as webcam.

Posted on Aug 12, 2009

  • 52 Answers

SOURCE: 'zoom error' on olympus sp-560

I had this problem and managed to fix it. The camera was dropped on a stone floor and the zoom error was present every time it was turned on. A ring or other piece of the lens was bent or damaged, in my non professional opinion. A profesional repair is my advice. However you may try my fix at YOUR OWN RISK.

Switch camera on, when zoom extends, but before it closes down due to zoom error, gently but firmly push lens back in. Drop batteries for camera to reset itself. Repeat, if necessary.

My camera now operates fully and when the lens extends it now no longer makes the slight grinding noise.

Good luck and remember at your own risk.

Posted on Jan 12, 2010

lock123
  • 6831 Answers

SOURCE: Zoom Error on Olympus SP-500UZ

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 27, 2010

lock123
  • 6831 Answers

SOURCE: I have an Olympus SP 560-UZ with zoom error.

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

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Related Questions:

1 Answer

An error information shows up: ZOOM ERROR


You need to send the camera back to Olympus for proper diagnostics and service sounds like there is a electronic fault in the lens zoom assembly which will most likely need to be replaced

Jan 10, 2016 | Olympus SP-550 UZ Digital Camera

3 Answers

ZOOM ERROR


the spare parts won't be so much, if you try and fix it yourself, you will save a ton of money otherwise it could be around $100 to send it in and get it fixed. You can start finding the problem by opening the screws on the bottom/back of the camera and find what gears are jammed and won't zoom. or I can get you a number to call to send it in, thanks

Let me know what you want to do

Apr 04, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

Hi Ive got an Olympus SP-550UZ digital Camera


Hello

Thank you for using FixYa for your problem

Always check the batteries first but if is it still giving the same fault, your camera is faulty. "Zoom error" is repairable
It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Feb 21, 2010 | Olympus SP-550 UZ Digital Camera

1 Answer

Zoom Error message


The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $167.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Apr 23, 2009 | Olympus SP-550 UZ Digital Camera

2 Answers

Zoom error


reset camera but it would appear that the lens is not functioning properly and would need repair

Sep 06, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

Conversion of LCD


Unfortunately such conversion is not possible. If the "vari angle" screen is an essential your best approach would be to dispose of the SP 550 UZ and buy another camera meeting your need. Sorry!

Mar 25, 2008 | Olympus SP-550 UZ Digital Camera

3 Answers

Zoom Error


We had this problem for about 2 weeks, we discovered that having the camera auto retracted after the "ZOOM ERROR" message, giving the camera couples of light slaps (slap the camera's LCD side and aim the camera down), this fixed the camera right away

Mar 03, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

ZOOM ERROR


zoom error usually comes from lens off track or bent.. definitely needs repair

Feb 10, 2008 | Olympus SP-550 UZ Digital Camera

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