I have a Verizon XV6900 or (htc) 6900 and all the sudden it just wont turn on. i have tried charging it. taking out the battery, cleaning it. it is acting like the power button doesnt work but hmm how could that be. what do i do to fix it? I WANT MY PHONE
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You will need to perform a hard reset on the phone. Be warned, this will ERASE EVERYTHING. Not just the password. The phone will be like brand new again. EVERYTHING will be gone. Here is how;
1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your XV6900. 2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen: This operation will deleteall your personal data,and reset all settings tothe manufacturer defaultsettings. Press ENTER torestore manufacturerdefaults, or press Camerabutton to cancel. 3. Release the TALK and END buttons, and then press ENTER on your XV6900. Warning! Your XV6900 will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
The problem here is that you don't actually have a camera flash on this phone. What you are mistaking for a flash on the back of your phone is a personal reflection mirror so that you can take pics of yourself. Check out the specs here - http://www.shopamerica.htc.com/cell-phones/productdetail.htm?prId=34469
You can simply try to hard reset your device. But before that, have you ever backed up your personal data? Because after a hard reset all your personal data will be erased, and your device will be factory resetted. Here's how you can perform a hard reset:
Press and hold the red and green buttons at the same time while pressing the tip of your stylus in the reset hole and holding them in place until the gray screen comes up.