Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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GE Profile Side-by-Side Refrigerator Ice Maker Issue

I hope someone has come across this...
My water & ice dispenser seems to be on strike.  The water comes out just fine.  But, when I press either the crush ice or regular ice cube button then try to dispense ice, the lights blink and then absolute silence and no lights at all.  Not even the motor for the auger tries to turn.  
The ice is producing just fine.  I got ice, lots of pretty ice but the only way I can get to it is to pull down the drawer and pick it out of the holder.  Does anyone have any ideas before I suffer the dreaded GE Help Line? Thanks! Tamra

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Re: GE Profile Side-by-Side Refrigerator Ice Maker Issue

The Computer on the Door communicates to the Main Control Board on the rear of unit via several small low voltage DC wires .Ive had this problem and is was a bad connection under the freezer door behind the toe plate (it goes through the middle of the hinge). You can try wiggling that connector, but if it still doesnt work you may have to bypass that connector with proper techniques. Unplug before cutting or splicing, If is still doesnt work than There is no other way to tell what the issue is besides replacing display board and Main board. I would try Main board first if connection is good. Hope this helps

Posted on Jan 19, 2008

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