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hey i have also had the same problem, but mine was as simple as dodgy dvd's. i bought about 25 in bulk and that same code ff037303 came up with about 10 of them. even when i tried to create dvd in another program it got to 98% then stopped. go and buy new dvds and try again. great camcorder though.
You need "Picture Package" software supplied with Sony camera to transfer video files in to PC. If you have software CD, please install it and connect your camrea with USB port.
If you dont have CD, check following Sony official weblink to download USB Driver, though it will not give you proper control on file transfer procedure yet it do help you to connect camera with PC.
Connect ur recorder to the computer and see what happens!!
If it is thro' USB normally ur stills come. For dumping however u need 1394 connectivity and then ofcourse windows movie maker or studio 8 s/w. After all, computer can't survive without software.