Question about Hotpoint HSM25GFRSA

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The typical whine noise from Evap fan comes and goes, now no water to the front.

We have been hearing the same whine everyone else is experiencing. It comes and goes. Yesterday the water stopped coming out of the nozzle in the door, and when you put a glass in place and make the switch, the lights on the item selection and the curtesy light would dim. The ice box was full, but it would not produce ice thru the flapper and the auger would not rotate to help dispense the ice. So far I checked the obvious; I am getting water supply to the filter, out of the filter, down to the valves, and at first I was only getting water out to the ice maker (but that took about 15mins after plugging it back in). I was checking voltage at the water valve solenoids and was getting 80VAC at the ice maker solenoid, but on the water side I was getting 2VAC. I decided to take a look at the water dispensing area, and check connections. Everything looked okay, I decided to remove the light and see if maybe it was causing an issue. When I pulled the light, I noticed the water nozzle dripped water for a second. So I stock a glass under there and made the switch and bingo I have water! I still could not get the ice to dispense but the box is empty at the moment. I am thinking this is a Main Board problem not producing the right voltages, or a solenoid some where is pulling my voltages down. I supposed it could be the Evap motor burned up and is pulling the voltages down. I haven't tried to unplug that fan motor yet to see if that makes any change in function. Any experts want to comment to help pinpoint? I don't like to just throw parts at something, I'd rather try to pinpoint something first. If someone has some experience with this same issue and could say YES it's a Main Board, or a solenoid pulling my voltages down that would help. Thanks for any help.

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  • Mike524 Feb 13, 2008

    Well, I finally was in town long enough to place an order for a new Main Board. Received the new board today and just finished installing it. I did notice there were a 2 extra relay's, 1 extra molex connector, and a row of resistors that were different Ohm ratings. I went back to and checked the part number again and it looks like they use the same board on about 6 different versions of this type of fridge. So I went ahead and put it in, powered up, and everything is back working.

    I will say this too, after I posted this the fridge worked for a few days and then eventually quit cooling. I was out of town when it happened so my wife had to move everything into our overflow fridge down stairs. So I went ahead and ordered just the Main Board as I believe most of my voltage problems stemmed from it as the Dispenser Board would be getting its voltages from it. So far everything is we'll see how things go. If something comes up I will post it up.



2 Answers

Yeah the thermistor wire that needs to be cut is for different model fridges...there were quite a few and mine did not fall into the category based off of the Model number. Thanks for helping me confirm the problem.

Posted on Feb 15, 2008

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Well mike i wish i could be of more help with this but ill try .ikow the whine requires a kit counting a new mother bd and fan i also know that they had issues with the dispenser bd but i don't have access to their technical data yet to check your model and serial # to see if you are in that group what id suggests is call ge technical not cust assistance although they could hook you to them but technical ass so they can run your model and serial to see if new kits are needed hope that helps

Posted on Jan 19, 2008

  • robert samples Feb 13, 2008

    well im glad to be of service did you follow the instruction sheet that came with the new bd on some models there is a wire on one of the j connectors that need to be cut and dont forget the rating it helps the site



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