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Posted on Dec 10, 2009
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Not using burned discs, but having same problem. Message reads open tray on every game I insert and every movie I try to play. Please help.

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  • Posted on Dec 10, 2009
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This is not normally the disc drive but the fact that the sensors on the back of the drive are overheating.

You will need to send it in and get it fixed, or you can fix it yourself

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  • Expert 143 Answers
  • Posted on Dec 10, 2009
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The Laser lens has probably gone out. I would first try cleaning the laser eye with a q-tip and some alcohol. If that doesn't work then a new laser will have to be purchased and installed. Lasers can be purchased online or on ebay, but you will need to know which drive you have inside your xbox inorder to get the correct laser. If you don't feed comfortable doing the repair yourself, then your local game store can probably repair it for you or let you know someone who can.

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