Question about Microsoft Xbox 360 Console

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Not using burned discs, but having same problem. Message reads open tray on every game I insert and every movie I try to play. Please help.

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This is not normally the disc drive but the fact that the sensors on the back of the drive are overheating.

You will need to send it in and get it fixed, or you can fix it yourself

Posted on Dec 10, 2009

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The Laser lens has probably gone out. I would first try cleaning the laser eye with a q-tip and some alcohol. If that doesn't work then a new laser will have to be purchased and installed. Lasers can be purchased online or on ebay, but you will need to know which drive you have inside your xbox inorder to get the correct laser. If you don't feed comfortable doing the repair yourself, then your local game store can probably repair it for you or let you know someone who can.

Posted on Dec 10, 2009

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3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

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To solve this open tray problem

Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc.....

Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

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Hmmm....have you just bought this game/movie? if you have you might have a blank disc or to much film this film is added on disc and if theres too much on there it wont play it will act as there is nothing in your disc tray so if the film is the problem take windex and clean it real good then if it doesnt work you might have a blank disc this is very rare but it does happen ive had this happen on a movie and i see someone at gamestop occasionally who complains about a blank disc. hope this helps.

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http://store.richspsxparts.com/slps2direerl.html

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