Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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I have a DC17 animal vacuum and it is not picking up as well as it used to. It misses small particles on the floor. The hand held piece seems to work ok, but otherwise, it seems to not have as much suction. What should I do. It is only a little over a year old.

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  • 701 Answers

It could be that you need a new belt. Over time the belt stretches and wears and then it doesn't pick up well. Here is a link to the belt you need.

Dyson DC17 Belt

Posted on Dec 10, 2009

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Posted on Jan 02, 2017

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3 Answers

Dyson DC 17 Hard to push on hardwood floor


Hi James, it's Jack at Dyson.

If your DC17 is difficult to push on hardwood flooring, check the underside of the vacuum - particularly the soleplate - for any damage. Check the small soleplate rollers turn freely and aren't obstructed. If you see any dirt or residue on the soleplate, you can remove this using a damp cloth after turning off and unplugging the vacuum - make sure all parts are completely dry before replacing them.

This should resolve the issue, but if you're concerned that the soleplate is damaged or that the rollers aren't turning freely, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Dec 17, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Picked up a cord, now my floor assembly is vibrating, sounds terrible


i have similar problem, picked up something and it makes terrible noise-hose not clogged- think it is way inside-how do i open it up-or which part do i open up?
the u shaped piece is clear-
thanks for any help at all..
karen

Apr 02, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The suction is good, but it can't pick up most of the stuff on the floor. The hand held hose works very well, but it doesn't even pick up little fuzzies reliably when I push it along. And, the suction is...


Check entire length of hose, including the piece in the power head, for clogs. Simply drop a marble in one end and allow it to roll out the other. If it doesn't, then the hose is clogged somewhere.

Aug 22, 2010 | Dyson DCO7 Animal Bagless Upright Cyclonic...

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

My dyson animal is hard to push on carpet - the beater bar is still operational. When I turn off the beater bar and run the vacuum on hardwood the beater bar stops moving, but it still ''rolls'' on the...


If suction is not what it was, check all of your hoses and connections for vacuum leaks. And the beater roll should always be turning - check out the belt for slippage.

Sep 20, 2017 | Dyson DC17 Animal Bagless Upright Cyclonic...

5 Answers

Changing the HEPA filter on a DC17 Animal


Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.

You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.

Feb 18, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

In need of a picture of the on/off switch for Dyson DC17.


This is over a year too late, but perhaps this will help other people in your situation. Here is how the switch assembly should go together:

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Feb 01, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Vaccuum forms in hose- will not pick up dirt


Check your wand for a clog. The DC17 line has common clog issues in its wand. It may be difficult to remove but if you have a long skinny pole(like one for curtains) you can use that to remove the clog.

Dec 05, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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