Question about Maytag Neptune FAV6800AW Top Load Washer
My comments are based on the FAV6800A or FAV9800A for support in this forum. If your machine type is not one of those then please disregard my pos, if it is do read on.
You are describing a common failure for FAV6800A or FAV9800A caused by a Clutch malfunction 9.99998 times of 10.
See this post Clutch repair post for the DIY fix. I’m an owner of the FAV6800A machine.
I suggest diving in and do the repair yourself and save $300 plus over a service repair. I will help you all the way and offer phone support if necessary, my support is free. What are the first two digits of your serial number of your machine. From the front of the machine the s/n tag is on the right rear console. Could be 10, 12, 15, 16, 17…etc. That will give me a feel if your Clutch assembly uses the Upper One-Way roller clutch ring. At the Clutch repair post link you to you can pull the Service Manual a must for DIY'ers.
If you decide to DIY I have some additional info…. so just let me know what direction you want to go.
You can drain the excess water out of the wash tub in Service Mode;
Process slightly modified from the Service Manual;
Enter Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.
Posted on Dec 10, 2009
Testimonial: "It's the FAV6800AWW and the S/N starts with '10' Thanks for the info. I'll let you know what I'm going to do."
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Posted on Jan 02, 2017
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