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My Laptop (running windows xp home sp2) is really doing some crazy things. I think I have a bad virus. I went to run my virus scan (avg) and I am unable to even open the program. I tried to remove all of my important files and I am unable to back them up on any storage media because of the virus. I tried to connect to the internet but my wireless is disabled and I can't enable it to run an online scan. I don't know what to do. Please help

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Run system restore and choose a date prior to when your computer catched the virus. if t doesnt resolve the issue, boot system to safe mode with networking(restart the computer and keep tapping f8 key during startup and select safe mode with networking). from there you should be able to acess the internet and backup your files as well. hope it'll help. good day. =)

Posted on Dec 10, 2009


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First thing that I would do is this, scan the HD for virus using another PC AND use another Antivirus file, like Norton 360. I trust Norton before I trust AVG. If Norton finds any virus's, it will delete it, if it's set up right or it will ask you what you want to do? Once this is done and all virus have been deleted try runinng it again. If this dose not work, there's always "Reformatt" You can remove the HD and use USB ExHD, just conext the 2 together and run the scan. DO NOT OPEN IT. Run scan first.

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I turned my laptop on earlier and could not log into window i am running xp,lastnite i downloaded panda anti virus all that happens is i get activate windows there is an ativation code that i have just...

This sounds strange, XP doesnt ask for codes usually.

I'd hazard that this is likely to be some form of virus or malware, get rid of panda antivirus and any other antivirus you have, and run AVG.

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Somebody will help me?, I open my task manager but in few second its gone. I open again and its the same. what do I need to do? Thank you so much for your assistance I really appreciate it. ...

You have a virus or you had a virus and it damaged the task manager. Make sure that you got rid of the virus with a virus scanner such as Microsoft's free Security Essentials or AVG Free Edition. Then clean any malware on it using Malwarebytes.
If you still have a problem Google "repair Windows XP" if you are using XP. Replace XP with whatever version you have. You will need your installation CD/DVD.

If this helps please vote for my solution.

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How to run anti-virus?

First of all you should have antivirus software disk or Antivirus setup file which you have downloaded

If you do not have one, download one of these and once the download is complete, Run the Setup file. It will complete the installation.

Once the Software Installation is complete. On the right side corner of your pc ( where the Clock/time is ) you will find an icon. you can click on it and run the Scan option to scan virus in your pc



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I want to make my computer clear of viruses allways

Sounds reasonable. To do this you will need to select, install and run a quality anti-virus program. You will get as many opinions as people replying on which program is best. If you need a free one to begin with, look at AVG Free. Check here:

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Recently I purchased a product of kaspersky lab -

Ccleaner will not remove a virus, but is excellent for removing useless files. I find that the free version of ad-aware is very good for virus removal and protection. It is available at search out ad-aware free, spell carefully, there are imposters. Spybot search and Destroy is also a good virus remover to have. I use both. AVG free is a good virus protection to install either before or after you have cleaned up your system. AVG is at this link:

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Personally I think that Avast might be your best bet and it is free. Avast is like AVG, however from my experience I have seen Avast catch a lot of virues that AVG didnt catch. Also another thing that you need to do is run Spybot or any other spyware cleaner in Safe Mode, this way the viruses or spyware wont re-install themselves while you are running the scans. To download avast, just go to and download/install the home edition. Once you have downloaded and installed it, let it run a boot-time scan ( it will ask you this when you first install Avast ). Also you try other spyware cleaners such as adaware ( and/or Windows Defender ( BTW, if you decide to run AVG and Spybot in safe mode and dont know how to get into safe mode, do the following:

1. At boot-up, continually press F8 until a list comes up
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Let me know if this helps you out.

Serge C.

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Download AVG FREE ANTI VIRUS by Grisoft, Make sure is fully updated and run it.. You will be suprised what your problem is. Its a worm more than likely DORM32

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