Question about RCA Audio Players & Recorders

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I have an M4304A MP3 player. Whenever I turn it

I have an M4304A MP3 player. Whenever I turn it on it says ''initializing'' and it never goes from there. Is is fully charged and I have only had it maybe two months?? I have tried to reset it by holding the power button down as insructed for 5 seconds...does not help RCA

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Hello,

As told in the manual and setup guide, the power button has to be held for more than 10 seconds to reset the player:
Link to the manual , see page 25:
Player does not respond to key presses.
• If your player stops responding to key presses,
you can reset it by pressing and holding /
MENU for more than 10 seconds. Most of your
settings will be preserved; only the settings that
you have changed after your last power off will
be lost.
Link to the QuickStartGuide , see page 1 for English.

Need more help ? Just post a comment.

Posted on Dec 10, 2009

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Mine did that and I just got it a few days ago. I had to go to the RCA website and re-install the firmware . Once that was complete, I had to disconnect it and power it up. Then I had to put the music in a little at a time and disconnect and power up. It helps to turn off the power save function in your settings while you are loading music to it. Make sure you back up anything that is already loaded on it that you don't want to lose, because re-installing the firmware deletes anything that is on it.

This is the link to re-install the firmaware.
http://voxrightnow.custhelp.com/app/answers/detail/a_id/5635

Hope this helps!

Posted on Dec 30, 2009

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