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My car radio locked after disconnecting the battery. entered wrong codes 3 times- now off. How do I get the ''off'' reset? Where can I get the reset code? Infinity 4 cd and cassett player in 2001 Mitsubishi Eclipse Spyder

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  • geddis Dec 11, 2009

    I found some tips on line and unlocked the radio driving the car for over one hour. The other option was to leave the key turned to accessaryfor one hour.
    This rest the radio to allow another 3 tries to enter the correct security code.
    I got a code from the dealership, but it did not work.
    the radio indicated error when I input it.

    I am still looking of rhow/where to get the correct security code.

  • geddis Dec 12, 2009

    Got it fixed today!
    It was very easy to get the serial number and model number off of the top of the radio.
    Removed two screws and the surrounding dash piece lifted off. I could see the top of the radio where the label is that has the numbers. Then I called Mitsubishi Customer Service at their toll free number and they gave me the correct code. They were very helpful and very willing to give me the information. They also have a recorded message that gives some information about the security code on the radio.
    The local dealer wanted $85 get the numbers off the radio and reset the code. ...to remove two screws and make a phone call. Next time I have a problem I guess I'll call the customer service line first, not the dealer.

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Don't worry - you'll get 3 more chances in a couple days or so. If that is the factory radio and you know where the car was purchased, you can call the dealership and give them whatever info they ask for (your name, vehicle VIN, etc.) They should be able to look up the reset code in their computer system and give it to you. If it is the factory radio but you don't know what dealership sold it, you must remove the radio and look at the serial number. They may require you to bring the car in to the service department to do this and charge you a hundred bucks. If that's the case, think about upgrading.

Posted on Dec 11, 2009

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