Question about GE HSS22GFT Side by Side Refrigerator

1 Answer

Top of freezer not freezing and refrigerator not

Top of freezer not freezing all the way and refrigerator not cooling properly . could it be dirty coils and if so how do I clean them.This unit is only 1 1/2 years old

Posted by on

  • 1 more comment 
  • ericstacey Dec 10, 2009

    Thanks, I get right on it and let you know how it turns out.

  • ericstacey Dec 10, 2009

    Ok I took the back panel off and the coils are completely iced over. Should I unplug and let defrost?

  • ericstacey Dec 10, 2009

    Ok Thank you so much.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • GE Master
  • 1,606 Answers

Dirty coils not likely the problem .
Open the freezer door .( Behind the back panel ( inside the freezer ) is the evaporator fan motor . ) Push in on the freezer door switch , and listen for the fan to come on . Sometimes , the fan will stay on , even if the door is open . Do you hear the fan ? If not , then the main control board , behind the refrig , behind an 8 " X 10 " panel , is probably bad . If you do hear the fan , then you are having a defrost problem . Pull the refrig out and remove the 8 " x 10 " panel .
Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10101 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , and , when to cycle off , due to set temperature reached .

Posted on Dec 10, 2009

Testimonial: "Detail very informative Thanks"

  • Mike Smith
    Mike Smith Dec 10, 2009

    No , do not let it defrost , until you find , what you need to replace . Since the coils are frosted , go on to the part about removing the rear 8 " X 10 " panel , and procede with the diagnostic steps given . After we find the problem , then defrosting , will keep the refrig working normally , until you get the defective part (s) replaced .

×

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
diodeic
  • 1622 Answers

SOURCE: top mount freezer works great,

Hi,

Sounds like you have a defrost problem since the freezer side is working okay . It probably is not blowing cold air into the refrigerator side , so to check the defrost circuit , unplug the refrigerator and inside the refrigerator section at the top about 2" in from each side in the back , there are "D" slots to put a finger in , and pull downward and forward , to remove the control panel cover . Once removed , there is a 1/4" screw on each side holding the adjustment indicator panel on , 1 phillips screw behind both light bulbs , and 1 screw holding the complete panel to the rear wall . After removing these 5 screws , at the top right corner , with about 6-8 wires going to it , is the adaptive defrost board . Sometimes you can see the electronic board and on newer refrigerator's , a white box will be seen. Inside this box , is the adaptive defrost control . Disconnect the plug going to the board and on the right side of the PLUG , the far right wire is yellow , then another color , then white . Using a small insulated wire with both ends stripped , insert one end into the yellow wire hole and the other into the white wire hole . This will bypass the adaptive board and send power directly through the defrost bimetal ( thermostat ) AND heater to check if they are good .Plug the refrigerator back in . Now , wait about 3-5 min and look for a red glow at the bottom of the inside freezer panel , which will be the defrost heater or listen for sizzling which will be the frost melting and dripping onto the heater .If NO red glow , watch for a spark while removing the jumper wire you installed , from the plug . If a spark IS seen , then the heater was on and the heater AND bimetal are good . If you see the red glow , hear the sizzling , or see the spark , then the adaptive defrost board should be replaced . If no glow , sizzling or spark , then unplug the refrigerator and reinstall the refrigerator control section .
Remove the food in the freezer section enough so that the 2 screws holding the lower freezer panel on and the freezer panel , can be removed . Remove the panel . If the heater (black element at the bottom of the coils ) wires are visible , trace then to the top of the coils and disconnect . Use an ohm meter to determine if the element is good . If the element IS good , at the top of the coils , is a 1" cylinder with 2 wires , clipped onto the coils . This is the defrost thermostat ( bimetal ) . Replace this part if the element shows good . If the element shows bad , replace the element . NOTE 1 : sometimes the element and the bimetal come wired together and the replacement part comes with a new heater and bimetal already wired together . This would be the adviseable replacement part . However , each part can still be replaced individually . NOTE 2 : If looking at the bimetal and the top plastic " cap " looks cockeyed , replace the bimetal as moisture has gotten inside and disturbed its designed function .

Take care....

Posted on Jun 28, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Magicchef fridge is not cooling but freezer works perfect..How do i find the problem


Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

-----------

This will help.Thanks.Helpmech/.

Jul 28, 2011 | Magic Chef CTB1502AR Top Freezer...

1 Answer

Freezer not cooling properly. The compressor comes on the fan is constantantly running and cold air is coming through the vent in the freezer the meat etc freezes but not as solid as before


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Jun 29, 2011 | Kenmore 63014 Top Freezer Refrigerator

1 Answer

MY MAYTAG MTB1891AR TOP FREEZER IS NOT FREEZING PROPERLY. THE REFRIG SEEMS TO BE COOLING FINE??? COULD THIS BE A DEFROST TIMER ISSUE?


Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator
Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Jan 16, 2011 | Maytag MTB1891AR Top Freezer Refrigerator

1 Answer

Bottom is freezing properly but, the top refrigerator is not getting cold


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Refrigerator or Freezer not Cooling or Getting Cold


heatman101

Oct 03, 2010 | Amana ABB1927DE Bottom Freezer...

1 Answer

LG GR431SCA fridge will not cool properly and top half of freezer and ice maker section will not freeze. The bottom half of the freezer (below the shelf) freezes well, but above the shelf and the ice...


Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


heatman101

Sep 04, 2010 | LG LRBN20510WW Bottom Freezer Refrigerator

1 Answer

GE side by side Not freezing or cooling at the top levels


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101


rtyhrtgf

Apr 03, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refrigerator will not cool. freezer will not


Could be several problems. The most common are a dirty condenser coil or it's not defrosting because of a bad defrost timer or a bad heater.

Aug 21, 2009 | Whirlpool ET4WSKXS Top Freezer...

1 Answer

Refrigerator does not freeze and/or cool properly.


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

etyhg

Mar 16, 2009 | Kenmore 18.2 cu. ft. Top Freezer...

1 Answer

Amana BX20RW Refrigerator slightly warm freezer not freezing


Check the thermostat, to make sure that it is working properly. The theremostat is a long wire in the top of the freezer up near the fan. If that is bad it will not let your freezer cool correctly

Feb 08, 2009 | Amana ABB2224DEW / ABB2224DEQ / ABB2224DEB...

3 Answers

Refrigerator not that cold and freezer not freezing well


between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.

Jun 05, 2008 | Kenmore 64802 Top Freezer Refrigerator

Not finding what you are looking for?
GE HSS22GFT Side by Side Refrigerator Logo

222 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2699 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Ilia Bichin

Level 2 Expert

173 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...