Question about Microsoft Xbox Console

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How to take console cover off original xbox and clean laser

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There are 6 torx screws located on the bottom of the unit. Four of them are under the rubber feet in the 4 corners and the other two are located under the stickers in the middle. Once you remove those the top cover should come off. Then look down on both sides of the cd rom towards the front and you will find 2 more torx screws. Remove these and you should be able to remove the drive. Disconnect the cables and remove the screws on the bottom of the drive. Clean the laser and you should be good to go.

Posted on Dec 10, 2009

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Posted on Jan 02, 2017

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jennifer0607
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SOURCE: Original XBOX will not read games or DVDS

original xbox??..

meaning the black one???

or the xbox 360..

if its original xbox, send it for a replacement already

if its 360,
does it say reading and just goes back to open tray??

-check the time and date settings on the console, even the time zone
-check if there is any corrupted file on the hard drive
-try to load a disc without the harddrive,if this works you need to perform system maintainance on the xbox

Posted on Jun 27, 2009

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1 Answer

It will start reading then it stops


Clean the disc and clean the laser lens in the Xbox with a laser lens cleaning kit.
http://www.gamestop.com/xbox-360/accessories/xbox-360-cleandr-laser-lens-cleaner/93068

Good Luck!

Jun 10, 2012 | Microsoft Xbox 360 Console

1 Answer

When you put a game in it keep saying open tray its a xbox 360


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty. If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Texas, and we can clean/replace the laser for you. All of our repairs come with a 90 day warranty that covers the whole console not just what we repaired. We also offer extended warranties up to 4 years at additional cost. If you have any other questions/concerns feel free to email support@wiredextreme.com or call toll free 1-888-389-3038.

May 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read discs but will read dvds. Xbox only 15 months old. Why can u help. Many thanks. Joe


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If you still are having trouble the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Dallas, Tx. We can clean/repalce the laser for you. All of our repairs come with a 90 day warranty that covers the whole console not just what we repair. We also offer extended warranties for up to 4 years at additional cost. If you have any other questions/concerns feel free to email support@wiredextreme.com or call 214-222-5788.

Jan 12, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox360 wont load the games


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

If your unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Dallas, Tx. We can clean/replace the laser for you. All our repairs come with a 90 day warranty that covers the whole console not just what we repair. We also offer extended warranties for up to 4 years at additional cost. If the laser just needs to be cleaned it is $35, and if the laser need to be replaced it is an additional $15. If you have any other questions/concerns feel free to email us at support@wiredextreme.com or call 214-222-5788.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

It will not read any games it makes me open and close tray


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If cleaning the laser does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Dallas, Texas. We can clean/replace the laser for you. All our repairs come with a 90 day warranty that covers the whole console not just what we repair. We also offer extended warranties for up to 4 years. If the laser just need to be cleaned it is $35. If the laser needs to be replaced it is an additional $15. If you have any other questions/concerns feel free to email support@wiredextreme.com or call 214-222-5788.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 wont read disk what might be the problem


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem then the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Dallas, Texas. We can clean/replace the laser for you. All our repairs come with a 90 day warranty that covers the whole unit not just what we repair. We also offer extended warranties for up to 4 years. If the laser just needs to be cleaned it is $35. If the laser needs to be replaced it is an additional $15. If you have any other questions/concerns feel free to email us at support@wiredextreme.com or call 214-222-5788.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Original XBOX will not read games or DVDS


original xbox??..

meaning the black one???

or the xbox 360..

if its original xbox, send it for a replacement already

if its 360,
does it say reading and just goes back to open tray??

-check the time and date settings on the console, even the time zone
-check if there is any corrupted file on the hard drive
-try to load a disc without the harddrive,if this works you need to perform system maintainance on the xbox

Jun 27, 2009 | Microsoft Xbox 360 Console

2 Answers

My original xbox wont read ANY xbox games


try a laser clean disc that may sort it

Sep 08, 2007 | Microsoft Xbox 360 Console

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