Question about Canon PIXMA MP170 All-In-One InkJet Printer

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My MP 170 is giving me an error code of 5100. When I open the scanning unit to check the cartridges, they don't move to the left as they should, and I can't reach them. Is this a cartridge out message, or something else?

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Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

Posted on Jan 25, 2010

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Posted on Jan 02, 2017

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Hi, I have the Canon Pixma MX310 and I tried to replace the ink cartridge but I messed i up and I still don't know how to replace it... I think it's error 5100 or something because it says it on...


Installing ink cartridges:
Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.Note: - Do not attempt to reattach the protective tape once you have removed it.do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*
  1. *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  2. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)Confirm that the ink cartridges are installed properly.OR

  3. <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  4. Fold the scanning unit support and close the scanning unit (printer cover).

  5. Wait until the preparatory operation is complete; it takes about one to two minutes.
Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

  2. Press down on the semi-circular tab to release the cartridge and then remove it.
  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

  4. Fold the scanning unit support and close the scanning unit (printer cover).

Sep 24, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hi, when I power up my MP630, there is a loud clacking sound and then I get an error code of 5100 of 5C20. There is no paper jamed - can you help?


Error Code 5100
It can have a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. The purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on)

Error 5200:


Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.






I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 09, 2011 | Office Equipment & Supplies

1 Answer

I'm getting a 5100 "check printer" error on my


Reseat (remove / reinstall) the ink cartridges if an error appears. Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

    05sj00081_01.jpg

  2. Press down on the semi-circular tab to release the cartridge and then remove it.


    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.


    05sj00081_06_en.gif

  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

    Note: Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.

    05sj00081_03.jpg
Installing ink cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

    Note: After confirming that the scanning unit support is fixed into position, release your hands.


    05sj00081_01.jpg

  2. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

    *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  3. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)

    05sj00081_04_en.gif

  4. Confirm that the ink cartridges are installed properly.



    05sj00081_04.jpg
    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  5. Fold the scanning unit support and close the scanning unit (printer cover).

  6. Wait until the preparatory operation is complete; it takes about one to two minutes.

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 23, 2010 | Canon PIXMA MP180 All-In-One InkJet...

2 Answers

MP 170 check ink


U051,U052,U053,U059 all are signal or Error is mean CHECK CARTRIDGE
The Fine cartridge may not be install properly,or the cartridge may not be the compatible with this machine.Install and appropriate the fine cartridge.

Dec 03, 2009 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

Last week i tried to print but it didn't work and appeared 5100 error. i have the pixma mp 170 printer... i don't know how i can fix it


Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards
Andrea

Oct 20, 2009 | Office Equipment & Supplies

1 Answer

I have a ip5000 that has service error code 5100


I had the same problem. all i did was open the printer up and moved the thing that holds the cartridges to the middle by hand. mine seems to be working fine.

Tips:
#1 Move the cartridge holder back to the right manually, but carefully - close lid and turn the printer off, then on again.

#2 Move the printer cartridge and shut down three times, but it finally kicked in and started working again. Don't give up just trying it once.

Good luck!

Aug 10, 2009 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Cannon MP830 Printer cartridge jam


So you cant get the ink tanks in place properly?

Have you tried this method to ensure they're properly seated? Is the printer on or off when you try to seat the tanks?

Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  6. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.

Apr 04, 2009 | Office Equipment & Supplies

1 Answer

Canon mp530


As best I can tell from the User's Guide (available here if you don't have it), page 146, 5100 is a Service Error indicating that the print head is blocked/can't move. Remove power from the machine, open the top and check carefully inside to see if there are any pieces of paper or other items which may be blocking the print head from moving back and forth.

If you still have the same error after reapplying power, the unit probably needs to be serviced. You can use this link to find an authorized service facility near you. Give them a call and see if they can give you an estimate for repair.

Semper Fi Devildog, and good luck.

Jun 03, 2008 | Canon PIXMA® MP530 All-In-One Printer

2 Answers

Cannot get Canon PIXMA MP 150 to work at all


salve la mia mi canon mp 150 lo scanner non funziona e mi da errore code 2,250,0

Apr 18, 2008 | Canon PIXMA MP150 All-In-One InkJet...

12 Answers

Canon pixma mp530 problem error code 5100


i had the same problem. aall i did was open the printer up and moved the thing that holds the cartridges to the middle by hand. mine seems to be working fine. post again if its still not working.

Nov 12, 2007 | Canon PIXMA MP530 All-In-One InkJet...

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